A significant shift in the managed service provider (MSP) landscape is underway as Synnex Australia, a leading IT distributor, joins forces with Rewst, a US-based automation provider. This new distribution agreement heralds a transformative period for MSPs in Australia and New Zealand (ANZ), as they will now have access to Rewst’s advanced automation platform. The collaboration is positioned to deliver substantial business benefits, primarily through the power of robotic process automation (RPA) integrated with Synnex’s application programming interface (API), automating a variety of labor-intensive tasks such as license procurement and reconciliation.
The driving force behind this partnership is the promise of enhanced efficiency and significant time savings for MSPs, enabling them to channel their efforts into high-value activities that propel business growth. According to Kuo Yoong, Synnex’s head of cloud, the automation of mundane and repetitive tasks is a game-changer, freeing up valuable resources and allowing MSPs to focus on strategic objectives. Rewst’s platform stands out with its vendor-agnostic approach, making it capable of seamlessly integrating with a variety of popular tools, including Acronis, Halo PSA, Microsoft, and Google Workspace. This seamless integration ensures that MSPs can maintain best-of-breed environments while optimizing the use of their current tools, enhancing overall operational efficiency.
The Power of Efficiency and Time Savings
Robotic Process Automation Transformations
Robotic process automation (RPA) is at the core of Rewst’s platform, a technology that stands out for its ability to dramatically enhance operational efficiency and save time. By automating routine tasks, MSPs can redirect their focus to strategic initiatives that have a direct impact on growth and customer satisfaction. The automation of tasks such as license procurement and reconciliation not only cuts down on manual labor but also reduces the risk of human error. Kuo Yoong underscores that automating these repetitive activities can drive substantial business growth, as MSPs can allocate their resources more effectively.
Additionally, Rewst’s platform is recognized for its extensive integration capabilities, particularly its vendor-agnostic approach which allows it to work seamlessly across various technologies and systems. This is a critical feature as it enables MSPs to integrate the automation platform with their existing tools such as Acronis, Halo PSA, Microsoft, and Google Workspace. This flexibility ensures that MSPs can continue using their preferred best-of-breed environments while maximizing the efficiency of their operations. The platform’s ability to function smoothly across different vendor systems provides MSPs with the agility to adapt their workflows without unnecessary disruption, a key advantage in the fast-evolving tech landscape.
Custom Integrations for Enhanced Capabilities
One of the standout features of the Rewst automation platform is its robust support for custom integrations. Beyond predefined integrations, the platform allows MSPs to create custom workflows and forms tailored to their specific needs. This capability is invaluable for MSPs that require tailored solutions to meet unique operational demands. The platform’s flexibility extends to any service that exposes an API, making it possible for MSPs to design and implement custom automation solutions seamlessly.
Custom integrations empower MSPs to either use pre-built automations provided by Rewst or design their own workflows, customizing the platform to meet their distinct requirements. This level of customization ensures that MSPs can optimize their operations by fine-tuning automation processes to address specific pain points and efficiency gaps. By enabling MSPs to personalize their use of automation technology, the Rewst platform provides a powerful tool for enhancing service delivery and operational performance.
Expanding Reach and Market Demand
Broadening the Automation Frontier in ANZ
According to Charlie Tomeo, the Chief Revenue Officer at Rewst, there is a growing interest and demand for automation solutions within the ANZ MSP market. This surge in demand is driven by the clear benefits that automation brings, particularly in terms of efficiency and cost-effectiveness. Rewst’s platform is already in use by over 900 MSPs globally, underscoring its reliability and effectiveness. The platform’s capability to execute a high volume of workflows—over 90 million in the past month alone—illustrates its capacity to deliver substantial time and cost savings.
The partnership between Synnex and Rewst is set to extend these efficiencies to the ANZ market, offering MSPs the opportunity to leverage automation for enhanced business value. With self-reported time savings exceeding 386,000 hours, the platform is proven to be a game-changer for MSPs looking to streamline their processes and maximize operational efficiency. This collaboration is poised to empower ANZ MSPs with the tools needed to stay competitive and drive growth in an increasingly automated world.
Partnership Synergies and Market Transformation
Synnex Australia, a top IT distributor, is teaming up with Rewst, a US-based automation provider, marking a major shift in the managed service provider (MSP) landscape across Australia and New Zealand (ANZ). This new distribution agreement brings Rewst’s advanced automation platform to MSPs in the region, promising a transformative impact. The key benefit lies in the integration of robotic process automation (RPA) with Synnex’s application programming interface (API), which automates labor-intensive tasks such as license procurement and reconciliation.
The partnership aims to significantly enhance efficiency and save time for MSPs, letting them focus on higher-value activities that drive business growth. Kuo Yoong, Synnex’s head of cloud, highlighted that automating repetitive tasks will allow MSPs to reclaim valuable resources and redirect them towards strategic goals. Rewst’s platform is notably vendor-agnostic, meaning it can seamlessly integrate with a range of well-known tools such as Acronis, Halo PSA, Microsoft, and Google Workspace. This ensures MSPs can optimize their existing tools while maintaining a best-of-breed environment, ultimately boosting overall operational efficiency.