Digital Transformation Milestone: Tecnotree Empowers MTN South Sudan with Complete BSS System Upgrade

Tecnotree, a global leader in digital platforms and services for 5G and cloud-native technology, recently achieved a major milestone in its partnership with MTN South Sudan. The completion of a successful go-live for the system upgrades marks a significant step in MTN’s digital transformation initiative as it aims to accelerate its Ambition 2025 execution. The collaboration between Tecnotree and MTN South Sudan has resulted in the enhancement of the latter’s BSS infrastructure through a comprehensive range of digital BSS suites.

MTN’s Digital Transformation Initiative

As part of MTN’s broader digital transformation initiative, the recent project with Tecnotree holds immense significance. With the aim of accelerating its Ambition 2025 execution, MTN is focused on revolutionizing its operations, embracing innovative technologies, and leveraging digital platforms to remain competitive in the ever-evolving telecommunications landscape. The successful go-live with Tecnotree is an essential milestone in this journey.

Enhancement of MTN South Sudan’s BSS Infrastructure

Tecnotree played a vital role in enhancing MTN South Sudan’s BSS infrastructure. Through its complete range of digital BSS Suite, Tecnotree provided MTN with essential tools such as CRM, Order Management, Product Catalog, Inventory Management, Microservices Platform, Billing, and Collections. Furthermore, Tecnotree seamlessly integrated BSS functionalities with other third-party systems and channels to optimize MTN South Sudan’s operations and support the customer experience.

Benefits and Alignment with Business Operations

The digital transformation delivered by Tecnotree enables MTN South Sudan to run its business operations smoothly while unlocking a host of new functionalities to drive business benefits. With the implementation of the enhanced BSS infrastructure, MTN South Sudan can streamline internal processes, optimize customer management, and improve service delivery. Importantly, this digital transformation ensures complete alignment between business processes and day-to-day operations, fostering efficiency and agility within the organization.

Success and Collaboration

Mazen FARAH, CIO of MTN South Sudan, expressed his delight at the success of the transformation project with Tecnotree. This collaboration has proven invaluable in assisting MTN South Sudan in accelerating its Ambition 2025 mission. Tecnotree’s extensive experience and unparalleled portfolio of capabilities in driving innovation have played a crucial role in this success. The partnership between Tecnotree and MTN South Sudan has set the stage for a dynamic and impactful digital transformation journey.

Collaboration and Timely Delivery

The project delivery between MTN South Sudan and Tecnotree exemplifies the true spirit of collaboration. Through open communication, shared goals, and a commitment to excellence, the successful go-live was achieved. Furthermore, the creation of a digitally-enabled Consumer BSS platform within just nine months after the Enterprise BSS Suite went live demonstrates the efficiency and dedication of both organizations. MTN South Sudan now possesses a competitive edge in the market thanks to the timely delivery and effective collaboration.

The completion of the system upgrades through the collaboration of Tecnotree and MTN South Sudan marks a significant milestone in the digital transformation journey. With Tecnotree’s robust digital BSS Suite, MTN South Sudan can unlock the full potential of its operations and provide enhanced services to its customers. This successful go-live not only aligns business processes with day-to-day operations but also positions MTN South Sudan as a leader in the highly competitive telecommunications market. The partnership between Tecnotree and MTN South Sudan continues to drive innovation, enabling MTN to achieve its Ambition 2025 mission and solidify its position as a pioneer in the digital era.

Explore more

How Is AI Transforming Digital Marketing Strategies?

Artificial Intelligence (AI) is rapidly becoming a cornerstone of digital marketing, fundamentally altering how brands connect with audiences in an increasingly crowded online space. As businesses grapple with the challenge of capturing consumer attention amidst endless streams of content, AI offers a lifeline by providing tools that personalize experiences, streamline operations, and deliver data-driven insights. This technological shift is not

Business Central Mobile Apps Transform Operations On-the-Go

In an era where business agility defines success, the ability to manage operations from any location has become a critical advantage for companies striving to stay ahead of the curve, and Microsoft Dynamics 365 Business Central mobile apps are at the forefront of this shift. These apps redefine how organizations handle essential tasks like finance, sales, and inventory management by

Transparency Key to Solving D365 Pricing Challenges

Understanding the Dynamics 365 Landscape Imagine a business world where operational efficiency hinges on a single, powerful tool, yet many enterprises struggle to harness its full potential due to unforeseen hurdles. Microsoft Dynamics 365 (D365), a leading enterprise resource planning (ERP) and customer relationship management (CRM) solution, stands as a cornerstone for medium to large organizations aiming to integrate and

Generative AI Transforms Finance with Automation and Strategy

This how-to guide aims to equip finance professionals, particularly chief financial officers (CFOs) and their teams, with actionable insights on leveraging generative AI to revolutionize their operations. By following the steps outlined, readers will learn how to automate routine tasks, enhance strategic decision-making, and position their organizations for competitive advantage in a rapidly evolving industry. The purpose of this guide

How Is Tech Revolutionizing Traditional Payroll Systems?

In an era where adaptability defines business success, the payroll landscape is experiencing a profound transformation driven by technological innovation, reshaping how companies manage compensation. For decades, businesses relied on rigid monthly or weekly pay cycles that often failed to align with the diverse needs of employees or the dynamic nature of modern enterprises. Today, however, a wave of cutting-edge