Colt Technology Services, a leading provider of specialized network, voice, and data center services, has announced the expansion of its Colt Intelligent Communication services portfolio to meet the growing demand from customers who require cloud-based global voice solutions. The new Colt Cloud SIP is a flexible service that connects across the Colt IQ network to platforms from leading communication service providers, including Genesys, Twilio, and Zoom.
Colt Cloud SIP – The Flexible Global Voice Solution for a Hybrid Workforce
The Colt Cloud SIP service is an ideal solution for businesses with a hybrid workforce looking to boost collaboration and improve their customer experience with a secure, high-performance cloud-based voice solution. The service offers the flexibility to connect with leading communication service providers, enabling businesses to interconnect their applications to voice services almost anywhere in the world.
Colt extends Teams voice activation to three new countries
In addition to the launch of Colt Cloud SIP, Colt is also extending its Teams voice activation through Direct Routing and Operator Connect to three new countries: Slovakia, Luxembourg, and Norway. This extension will enable more businesses to enjoy the benefits of Teams voice activation, which allows users to make and receive calls from within Teams, simplifying communication and collaboration for hybrid workforces.
Colt’s focus on automation and simplification
One of Colt’s key strengths is its focus on automating processes to reduce complexity for its customers. This is evident in its industry-leading commitment to customer experience, automation, and simplification. Colt has spent time establishing voice connectivity with major communication service providers, automating and integrating SIP Trunk ordering and provisioning, establishing partner agreements, and ensuring regulatory compliance.
Connect any cloud vendor with Bring Your Own Carrier (BYOC) capability
Now, Colt can connect voice services with any cloud vendor that supports a Bring Your Own Carrier (BYOC) capability. This means that businesses can enjoy a seamless communication experience regardless of the cloud vendor they choose.
The Partner Ecosystem Welcomes Global Leaders
Peter Coppens, VP Product Portfolio at Colt Technology Services, has said that the company is excited to welcome global leaders Genesys, Twilio, and Zoom to its popular partner ecosystem. Colt Cloud SIP solves the problem of managing providers, contracts, and provisioning for customers, interconnecting their applications to voice services almost anywhere in the world.
Hardware-free, secure, resilient, transparent, and suitable for a hybrid workforce
Colt Cloud SIP is a modern solution that offers numerous benefits, including being hardware-free, secure, resilient, transparent, and suitable for a hybrid workforce. With Colt Cloud SIP, businesses will no longer need to worry about managing providers, contracts, and provisioning as Colt takes care of this for them.
As remote and hybrid workforces continue to become an integral part of modern business, the need for flexible and reliable communication solutions has never been more important. The Colt Cloud SIP service, with its interoperability with leading communication service providers and extension of Teams voice activation to new countries, is an excellent solution for businesses. Colt’s focus on automation and simplification, commitment to customer experience, and ability to connect voice services with any cloud vendor that supports a BYOC capability, make Colt a strong partner for any communication needs.