Cisco’s Strategic Acquisition of Accedian Networks: Boosting Network Performance Monitoring and Analytics Capabilities

In an effort to improve network visibility for its clients, Cisco has announced its plans to acquire Accedian Networks. The Canadian company, founded in 2004, specializes in producing software for monitoring and analyzing network performance. Its flagship product is Skylight, a platform that diagnoses issues and recommends remediation to fix them.

Skylight provides a cutting-edge performance monitoring solution

Industry analysts believe that Skylight is the key to Accedian’s success. The platform offers real-time network performance monitoring, analytics, and assurance. This solution allows service providers to rapidly turn up services based on service level agreements (SLAs) and provide a better quality of experience (QoE) to their customers. These abilities make Skylight stand out in comparison to its competitors.

Accedian competes in a highly competitive industry

Accedian, like many other network performance monitoring solution providers, faces fierce competition from companies like IBM, SolarWinds, Progress, NetScout, and Kentik. However, the company has managed to carve out a niche for itself thanks to Skylight’s capabilities.

Skylight can pinpoint service degradation issues and automate service quality actions

According to Accedian, their platform can quickly pinpoint service degradation issues and automate actions to maintain service quality. The solution uses advanced analytics to monitor key performance indicators (KPIs) in real-time and alerts service providers to issues as they arise. This solution can save service providers time and money by reducing the number of manual interventions they need to make, improving network uptime, and ensuring that they provide consistent levels of service.

Skylight provides sensors, analytics, and orchestration in one comprehensive solution

Within the Cisco Crosswork Network Automation platform, Skylight provides sensors, analytics, and an orchestrator in addition to performance monitoring functionality. By integrating these features, clients can enjoy a comprehensive solution that streamlines their operations and enables them to focus on their core business.

Cisco ThousandEyes’ cloud-based solution for end-to-end network assurance

With the acquisition of Accedian, Cisco gains access to the company’s sophisticated network performance and user experience monitoring capabilities. This acquisition provides Cisco with a unique opportunity to link this data into Cisco ThousandEyes cloud for end-to-end network assurance. This strategy could lead to more efficient and effective service delivery for Cisco’s clients.

Cisco’s acquisition of Accedian Networks shows the company’s continued efforts to expand its network performance monitoring capabilities. Skylight provides Cisco’s clients with real-time monitoring and analytics, allowing them to rapidly turn up services based on SLAs and provide a better quality of experience (QOE) to their customers. With Skylight’s capabilities, clients can quickly pinpoint service degradation issues and automate actions to maintain service quality. Coupled with the capabilities of Cisco ThousandEyes, the acquisition of Accedian Networks enables Cisco to offer end-to-end network assurance in the cloud.

Explore more

How Can XOS Pulse Transform Your Customer Experience?

This guide aims to help organizations elevate their customer experience (CX) management by leveraging XOS Pulse, an innovative AI-driven tool developed by McorpCX. Imagine a scenario where a business struggles to retain customers due to inconsistent service quality, losing ground to competitors who seem to effortlessly meet client expectations. This challenge is more common than many realize, with studies showing

How Does AI Transform Marketing with Conversionomics Updates?

Setting the Stage for a Data-Driven Marketing Era In an era where digital marketing budgets are projected to surpass $700 billion globally by 2027, the pressure to deliver precise, measurable results has never been higher, and marketers face a labyrinth of challenges. From navigating privacy regulations to unifying fragmented consumer touchpoints across diverse media channels, the complexity is daunting, but

AgileATS for GovTech Hiring – Review

Setting the Stage for GovTech Recruitment Challenges Imagine a government contractor racing against tight deadlines to fill critical roles requiring security clearances, only to be bogged down by outdated hiring processes and a shrinking pool of qualified candidates. In the GovTech sector, where federal regulations and talent scarcity create formidable barriers, the stakes are high for efficient recruitment. Small and

Trend Analysis: Global Hiring Challenges in 2025

Imagine a world where nearly 70% of global employers are uncertain about their hiring plans due to an unpredictable economy, forcing businesses to rethink every recruitment decision. This stark reality paints a vivid picture of the complexities surrounding talent acquisition in today’s volatile global market. Economic turbulence, combined with evolving workplace expectations, has created a challenging landscape for organizations striving

Automation Cuts Insurance Claims Costs by Up to 30%

In this engaging interview, we sit down with a seasoned expert in insurance technology and digital transformation, whose extensive experience has helped shape innovative approaches to claims handling. With a deep understanding of automation’s potential, our guest offers valuable insights into how digital tools can revolutionize the insurance industry by slashing operational costs, boosting efficiency, and enhancing customer satisfaction. Today,