Aeronautical Organization Hacked by APTs Exploiting Zoho ManageEngine and Fortinet VPN Vulnerabilities

Advanced persistent threat (APT) actors have recently targeted an aeronautical organization, leveraging known vulnerabilities in Zoho ManageEngine and Fortinet VPN products. This attack highlights the importance of promptly patching software vulnerabilities to prevent unauthorized access.

Vulnerability in Zoho ManageEngine

The first bug, identified as CVE-2022-47966, impacted more than 20 on-premises Zoho ManageEngine products, potentially affecting a wide range of organizations. This critical vulnerability allowed remote attackers to execute arbitrary code on affected systems. Rated with a CVSS score of 9.8, it presented a severe risk to the affected organizations.

Vulnerability in Fortinet VPN

The second vulnerability, tracked as CVE-2022-42475, impacted multiple versions of FortiOS SSL-VPN and FortiProxy SSL-VPN. Recognizing the urgency, emergency patches were released in December 2022 to address this vulnerability. With a CVSS score of 9.8, the flaw presented a significant security risk to organizations relying on these VPN solutions.

APT Exploitation Timeline

Between February and April 2023, a collaborative investigation was conducted by the Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI), and the Cyber National Mission Force (CNMF). Their findings revealed that multiple Advanced Persistent Threats (APTs) had exploited the two vulnerabilities since January 2023 within the targeted aeronautical organization’s network.

Exploitation of CVE-2022-47966

By exploiting CVE-2022-47966, the threat actors were able to gain root-level access to the Zoho ManageEngine ServiceDesk Plus web server. This access allowed them to create a local user account with administrative privileges, perform thorough reconnaissance, deploy malware, and harvest credentials from the system. They also successfully moved laterally within the network, potentially accessing sensitive information.

Uncertain impact on proprietary information

Despite their extensive investigation, CISA, FBI, and CNMF were unable to definitively determine if proprietary information was accessed, altered, or exfiltrated during the attack. The uncertainty regarding the extent of the breach raises concerns about the potential compromise of critical data within the aeronautical organization.

Exploitation of CVE-2022-42475

In addition to exploiting CVE-2022-47966, one of the APT groups targeted the organization’s firewall device by exploiting CVE-2022-42475, a vulnerability affecting Fortinet VPN solutions. The attackers successfully compromised the firewall and established multiple VPN connections in the first half of February. By doing so, they gained unauthorized access to the organization’s network, further jeopardizing its security and confidentiality.

Covering tracks and disabling admin credentials

The APT actors took deliberate steps to cover their tracks and hinder the detection of their activities. They disabled the admin credentials and deleted critical logs, making it challenging for the organization to identify subsequent malicious actions. This obstruction in forensic analysis highlights the sophistication and planning of the cyberattack.

Tools used by the threat actors

During the investigation, it was discovered that the threat actors employed various readily available tools in their attacks. These tools included Mimikatz, Ngrok, ProcDump, Metasploit, anydesk.exe, and others. The use of such tools further illustrates the advanced nature of the attack and the skillset possessed by the APT groups.

Advisory and recommended mitigations

In light of the attack, CISA, FBI, and CNMF have issued an advisory, providing comprehensive information for organizations to enhance their security posture. The advisory includes a detailed timeline of the observed activity, indicators of compromise (IoCs) associated with the attacks, and a list of recommended mitigations to prevent similar attacks.

The recent APT attack on an aeronautical organization serves as a stark reminder of the relentless persistence and evolving tactics employed by cyber threat actors. It underscores the critical importance of promptly patching vulnerabilities and implementing robust security measures. Organizations must remain vigilant, continuously assess their networks for vulnerabilities, and employ proactive measures to safeguard their sensitive data from malicious actors.

Explore more

AI Dominated the Retail Customer Experience in 2025

A retrospective analysis of 2025 reveals a retail landscape that underwent a seismic shift, where the steady evolution of customer experience was abruptly overtaken by a technological revolution powered by artificial intelligence. This transformation was not confined to a single sector or channel; it was a comprehensive overhaul that redefined the very nature of the relationship between consumers and brands.

Consumers Now Value Fairness Over Brand Loyalty

Why a Fair Price Now Trumps a Familiar Name In an economic climate defined by persistent inflation and heightened consumer anxiety, the long-standing relationship between brands and their customers is being fundamentally rewritten. The traditional pillars of brand loyalty—heritage, marketing, and perceived quality—are buckling under the weight of financial pressure. A new, more discerning consumer has emerged, one who is

What Replaced ‘The Customer Is Always Right’?

Beneath the hum of fluorescent lights in contact centers and across the polished floors of retail establishments, a quiet but firm rebellion has been dismantling one of the most foundational maxims in business history. For over a century, the phrase “the customer is always right” served as a revolutionary North Star for service-oriented businesses. This once-powerful principle, however, has evolved

AI Elevates the Human Role in Customer Service

The long-promised fusion of artificial intelligence and customer service has moved from a theoretical future to a tangible, operational reality for businesses worldwide, with 2024 marking a definitive period of widespread technological adoption. As organizations navigate this new landscape, they face a central and defining challenge: how to strategically integrate the immense power of advanced technologies like AI while carefully

AI Coding Boom Burdens DevOps With Flawed Code

The Unseen Cost of Accelerated Development The rapid integration of artificial intelligence into software development, heralded as a revolutionary leap in productivity, is paradoxically creating a significant and growing strain on DevOps teams. A global survey by Sonar reveals a striking trend: while developers are embracing AI coding assistants at an unprecedented rate, this adoption is flooding CI/CD pipelines with