Digital wallets are set to dominate Hong Kong’s payment ecosystem by 2030, according to Worldpay’s report. These wallets are projected to account for 45% of online transaction value and 48% of in-store transactions, a significant shift from a decade ago, when credit cards were the predominant method. The usage of credit cards is expected to drop to 32% for both online and in-store transactions by next year.
The diversity of Hong Kong’s digital wallet market, with 17 providers, contrasts with China’s near-duopoly of Alipay and WeChat Pay. The Octopus card, historically used by 98% of residents aged 15-64, has set the foundation for the current cashless transaction trend, making the transition to digital wallets smoother. Alipay HK leads with a 42% market share, while other providers such as Octopus Wallet, Apple Pay, and WeChat Pay HK also hold significant portions of the market.
Notably, 54% of Hong Kong consumers use credit cards to fund their digital wallets, unlike mainland China, where digital wallets have mostly bypassed credit cards. This hybrid approach balances the convenience of digital wallets with established financial habits, sustaining the importance of traditional banks. Furthermore, Hong Kong is advancing cross-border payment connections. The linkage of Hong Kong’s Faster Payment System (FPS) with Thailand’s PromptPay and integration with China’s Internet Banking Payment System highlights a push for greater regional financial connectivity. Cross-border eCommerce accounts for 55% of Hong Kong’s total online sales. The FPS’s projected 14% annual growth rate from this year to 2030 underscores strong domestic adoption and expanding international links, enhancing consumer convenience and positioning Hong Kong as a key payment technology hub in the Asia-Pacific region.
In conclusion, digital wallets’ rise, credit card usage persistence, and strategic cross-border payment developments underscore Hong Kong’s evolving role as a global financial center. The trend towards digital payments, supported by diverse wallet providers and significant cross-border financial ties, reinforces this shift.