
The promise of seamless digital banking often shatters the moment a simple chat inquiry requires a frustrating transfer to a completely different channel, leaving customers to wonder why their conversations cannot also be transactions. This common disconnect highlights a fundamental

The promise of seamless digital banking often shatters the moment a simple chat inquiry requires a frustrating transfer to a completely different channel, leaving customers to wonder why their conversations cannot also be transactions. This common disconnect highlights a fundamental





A new report from the United Kingdom’s Treasury Select Committee has sounded a stark alarm, concluding that the country’s top financial regulators are adopting a dangerously passive “wait-and-see” approach to artificial intelligence that exposes consumers and the entire financial system
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In an era where customer service efficiency is paramount, Jaja Finance has set a new benchmark by integrating an AI assistant named Airi to drastically reduce response times. It’s no small feat that the fintech company has managed to cut

Close Brothers, a well-established UK-based merchant banking group, undertook a transformative journey to enhance its Robotic Process Automation (RPA) initiatives. Initially focused on structured, rules-based processes, the challenges brought forth by the COVID-19 pandemic prompted the organization to incorporate Document
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In an era where customer service efficiency is paramount, Jaja Finance has set a new benchmark by integrating an AI assistant named Airi to drastically reduce response times. It’s no small feat that the fintech company has managed to cut

Banking is experiencing a transformative shift powered by the adoption of artificial intelligence (AI). As a critical driver of efficiency, personalization, and risk management, AI holds immense potential for banks seeking to stay competitive. However, realizing AI’s full potential requires

The world of finance is undergoing a transformative shift, with Artificial Intelligence (AI) playing a pivotal role in this evolution. The adoption of AI in finance functions has seen a significant increase between 2023 and 2024, highlighting a major shift

In recent years, the banking and lending sectors have experienced a notable surge in the adoption of artificial intelligence (AI) technologies. However, the journey towards fully harnessing AI’s potential, particularly generative AI (GenAI), is fraught with both enthusiasm and trepidation.

Artificial intelligence is reshaping industries across the globe, and public finance is no exception. The technology offers unprecedented opportunities to enhance efficiency, streamline decision-making processes, and bolster accountability. The promise of AI in public finance includes automating mundane tasks, gleaning

Close Brothers, a well-established UK-based merchant banking group, undertook a transformative journey to enhance its Robotic Process Automation (RPA) initiatives. Initially focused on structured, rules-based processes, the challenges brought forth by the COVID-19 pandemic prompted the organization to incorporate Document
Browse Different Divisions









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