Revolutionizing Fintech: JULO’s ‘JULO Cares’ Blends Digital Credit and Insurance in Indonesia

In a remarkable move that addresses the low insurance penetration rate in Indonesia, JULO, a leading Indonesian peer-to-peer financial technology company, has introduced JULO Cares. This innovative insurance coverage is embedded within their digital credit solution, offering ongoing device protection to users. JULO believes that by combining financial technology and insurance, they can provide a more inclusive and holistic financial solution to underbanked individuals in Indonesia.

Device Protection for Users

JULO Cares goes beyond traditional financial services by providing comprehensive device protection to users who avail of JULO’s digital credit. With the insurance cover automatically activated within the transaction flow, customers can enjoy peace of mind without any additional hassles. This unique feature differentiates JULO Cares from other insurance products in the market and enhances the value proposition for JULO’s digital credit users.

Low Insurance Penetration in Indonesia

Indonesia currently has a low general insurance penetration rate, standing at a mere 2.75%. This can be attributed to various factors, including a lack of insurance literacy and the affordability of insurance premiums. Many Indonesians are unaware of the benefits and importance of insurance, while others struggle to afford the premiums. This has led to a significant gap in insurance coverage, leaving many individuals vulnerable to financial risks.

Insurance Inclusion with JULO Cares

Recognizing the need for financial inclusion and insurance coverage, JULO aims to bridge the gap by embedding insurance within their digital credit solution. JULO Cares offers protection for smartphones against various forms of damage, such as accidental drops and phone theft. By providing insurance coverage that aligns with customers’ needs, JULO empowers individuals to protect their valuable devices without an additional financial burden.

Accident Protection Cover

In addition to device protection, JULO Cares also partners with the Indonesia Social Security Agency for Employment to offer Accident Protection Cover. This collaboration ensures that JULO’s customers receive comprehensive coverage, including financial support in case of accidents. By addressing not only device protection but also personal accidents, JULO Cares demonstrates its commitment to providing holistic insurance solutions that cater to the diverse needs of its customers.

Backed by Sompo

JULO Cares is proudly backed by Sompo, a global general insurer known for its successful track record in Indonesia. With Sompo’s expertise and credibility, users can rest assured that their claims will be handled efficiently and effectively. This partnership strengthens JULO Cares’ position as a reliable insurance solution that can be trusted by customers.

JULO’s Empowerment Products

JULO has consistently introduced products to empower underbanked individuals in Indonesia. From the popular JULO Turbo, a fast and accessible loan product, to JULO Education, which provides loans for education expenses, JULO has demonstrated its commitment to financial inclusion. With the addition of JULO Cares, JULO aims to provide its customers with comprehensive financial solutions that give them peace of mind and protect their interests.

JULO’s launch of JULO Cares marks a critical milestone in addressing the low insurance penetration rate in Indonesia. By embedding insurance within their digital credit solution, JULO is pushing the boundaries of financial technology and making insurance more accessible to underbanked individuals. JULO Cares offers comprehensive device protection and accident coverage, backed by the reputable insurer Sompo. Through innovative products like JULO Cares, JULO is not only fostering financial inclusion, but also promoting insurance literacy and affordability. With this integrated approach, JULO is paving the way for a more inclusive and secure financial landscape in Indonesia.

Explore more

How Did Zoom Use AI to Boost Customer Satisfaction to 80%?

When the world shifted to a screen-first existence, a simple video call became the lifeline of global commerce, education, and human connection, yet the massive surge in users nearly broke the engines of support that kept it running. While most tech giants watched their customer satisfaction scores plummet under the weight of unprecedented demand, Zoom executed a rare maneuver, lifting

How is Customer Experience Evolving in 2026?

Today, Customer Experience (CX) functions as the definitive business capability that dictates market perception, revenue sustainability, and long-term loyalty. Organizations are no longer evaluated solely on what they sell, but on how they make the customer feel throughout the entire lifecycle of their relationship. This fundamental shift has moved CX from the periphery of customer support to the very core

How HR Teams Can Combat Rising Recruitment Fraud

Modern job seekers are navigating a digital minefield where sophisticated imposters use the prestige of established brands to execute complex financial and identity theft schemes. As hiring surges become more frequent, these deceptive actors exploit the enthusiasm of candidates by offering flexible work and accelerated timelines that seem too good to be true. This phenomenon does not merely threaten individuals;

Trend Analysis: Skills-Based Hiring in Canada

The long-standing reliance on university degrees as a universal proxy for competence is rapidly losing its grip on the Canadian corporate landscape as organizations prioritize what people can actually do over where they studied. This shift signals the definitive end of the degree era, a period where formal credentials served as a convenient but often flawed filter for talent acquisition.

Is the Four-Year Degree Still the Key to Career Success?

The modern professional landscape is undergoing a profound transformation as the traditional four-year degree loses its status as the ultimate gatekeeper for white-collar employment. For the better part of a century, the degree functioned as a convenient screening mechanism for recruiters, signaling that a candidate possessed the discipline, baseline intelligence, and social capital necessary to succeed in a corporate environment.