Red River Bank, a Louisiana state-chartered bank with 28 banking centers, has made a significant move in the digital payments landscape by choosing Allied Payment Network to bolster its digital payment services. This strategic partnership involves the integration of Allied’s advanced payment solutions with the Q2 Digital Banking Platform, aiming to broaden the bank’s real-time payment options and improve digital money movement services to better serve its customers. Edwin Lagarde, Red River’s chief innovation officer, praised Allied’s innovative and customer-centric approach, highlighting the convenience of tracking payments and the capability to add new ACH vendors as substantial benefits for the bank’s clientele.
In October, Red River Bank had already made strides in enhancing its digital banking solutions by partnering with Q2, a Texas-based digital solutions provider. This previous collaboration was focused on delivering a cohesive and seamless digital banking experience for both consumer and commercial customers. The recent integration with Allied continues this trajectory of innovation. Q2 Innovation Studio SVP Johnny Ola expressed enthusiasm about Allied’s addition, noting that Red River’s commitment to innovative strategies in serving its customers and communities stands out in the banking sector.
Allied Payment Network, known for its array of online and mobile solutions like online bill pay and peer-to-peer (P2P) services, is poised to play a pivotal role in enhancing Red River Bank’s digital offerings. Leveraging Q2’s robust platform, this collaboration is expected to deliver data-driven digital engagement solutions that cater to a diverse clientele. Such technology-driven partnerships are becoming increasingly important in the banking industry as institutions seek to improve customer experience and operational efficiency. The collaboration between Red River Bank, Q2, and Allied underscores a growing trend where financial entities enhance their service offerings through strategic technological alliances, aiming to meet evolving customer needs and expectations.