Pegasystems Inc. (NASDAQ: PEGA), a leading provider of low-code platforms, has unveiled the Pega Financial Crime and Alerts Investigation Management Accelerator. This innovative solution aims to assist financial institutions in effectively managing the growing number of risk alerts and streamlining investigations, leveraging Pega’s intelligent automation, case management capabilities, and groundbreaking generative AI-powered features.
Problem Statement
Financial institutions face a mounting challenge due to the rapid increase in financial crimes, including fraud, money laundering, sanctions violations, and structuring. These threats are placing a significant strain on risk teams, necessitating thorough investigations into each potential incident.
Solution Overview
Introducing the Pega Financial Crime and Alerts Investigation Management Accelerator. This new offering provides financial institutions with a comprehensive solution to manage alerts and drive investigations across various risk detection systems, departments, jurisdictions, and lines of business. By centralizing data and automating processes, it enables institutions to break through operational silos and enhance the efficiency of their investigations.
Pega’s intelligent automation and case management capabilities, combined with its groundbreaking generative AI-powered functionalities, equip financial institutions to expedite investigations – a task that typically involves significant time and manual effort.
Benefits of the Accelerator
The Pega Financial Crime and Alerts Investigation Management Accelerator consolidates risk alerts, facilitating a unified view and a streamlined investigation process. This holistic and transparent approach empowers collaboration, even within the largest and most complex financial institutions.
By providing a single application that offers a comprehensive, actionable view of each customer’s risk profile, the accelerator enables financial institutions to make informed decisions throughout the investigation process. This comprehensive perspective eliminates the need for disjointed systems and manual consolidation of information.
Pega’s leading intelligent automation and AI capabilities transform the investigation process, resulting in faster resolutions, reduced costs, and improved customer outcomes. By automating manual labor-intensive tasks and leveraging AI for advanced analytics, financial institutions can more effectively handle investigations.
Functionality of the Accelerator
Pega enables the capture and triage of alerts from various monitoring systems in a consistent manner. By automating this process, investigators can focus their attention on examining the case, enhancing the efficiency and accuracy of their work.
By reducing manual labor, Pega optimizes investigation timelines. Intelligent automation and AI-powered analytics enhance the speed and accuracy of investigations, enabling financial institutions to proactively address potential risks.
Configurability of the Accelerator
The Pega Financial Crime and Alerts Investigation Management Accelerator is highly configurable, enabling financial institutions to leverage pre-built process templates. These templates serve as a foundation for implementation while offering the flexibility to customize and extend functionality to meet unique requirements.
Pega’s Reputation and Trust
Pega’s low-code platform, renowned for AI-powered decisioning and workflow automation, is trusted by the majority of the world’s largest financial institutions. This trust is earned through Pega’s commitment to delivering cutting-edge solutions and driving innovation in the industry.
Pega’s Financial Crime and Alerts Investigation Management Accelerator offers a comprehensive solution to mitigate the challenges posed by rising financial crimes. By leveraging intelligent automation, case management capabilities, and generative AI, financial institutions can streamline investigations, protect against potential risks, and deliver better outcomes for their customers.
With its reputation for providing innovative low-code platforms, Pega continues to enable leading financial institutions to build for change. The Financial Crime and Alerts Investigation Management Accelerator exemplifies this commitment, empowering institutions to efficiently manage risk alerts and investigations in a rapidly evolving landscape.