Pega Launches Solution to Enhance Financial Crime Investigation and Alert Management

Pegasystems Inc. (NASDAQ: PEGA), a leading provider of low-code platforms, has unveiled the Pega Financial Crime and Alerts Investigation Management Accelerator. This innovative solution aims to assist financial institutions in effectively managing the growing number of risk alerts and streamlining investigations, leveraging Pega’s intelligent automation, case management capabilities, and groundbreaking generative AI-powered features.

Problem Statement

Financial institutions face a mounting challenge due to the rapid increase in financial crimes, including fraud, money laundering, sanctions violations, and structuring. These threats are placing a significant strain on risk teams, necessitating thorough investigations into each potential incident.

Solution Overview

Introducing the Pega Financial Crime and Alerts Investigation Management Accelerator. This new offering provides financial institutions with a comprehensive solution to manage alerts and drive investigations across various risk detection systems, departments, jurisdictions, and lines of business. By centralizing data and automating processes, it enables institutions to break through operational silos and enhance the efficiency of their investigations.

Pega’s intelligent automation and case management capabilities, combined with its groundbreaking generative AI-powered functionalities, equip financial institutions to expedite investigations – a task that typically involves significant time and manual effort.

Benefits of the Accelerator

The Pega Financial Crime and Alerts Investigation Management Accelerator consolidates risk alerts, facilitating a unified view and a streamlined investigation process. This holistic and transparent approach empowers collaboration, even within the largest and most complex financial institutions.

By providing a single application that offers a comprehensive, actionable view of each customer’s risk profile, the accelerator enables financial institutions to make informed decisions throughout the investigation process. This comprehensive perspective eliminates the need for disjointed systems and manual consolidation of information.

Pega’s leading intelligent automation and AI capabilities transform the investigation process, resulting in faster resolutions, reduced costs, and improved customer outcomes. By automating manual labor-intensive tasks and leveraging AI for advanced analytics, financial institutions can more effectively handle investigations.

Functionality of the Accelerator

Pega enables the capture and triage of alerts from various monitoring systems in a consistent manner. By automating this process, investigators can focus their attention on examining the case, enhancing the efficiency and accuracy of their work.

By reducing manual labor, Pega optimizes investigation timelines. Intelligent automation and AI-powered analytics enhance the speed and accuracy of investigations, enabling financial institutions to proactively address potential risks.

Configurability of the Accelerator

The Pega Financial Crime and Alerts Investigation Management Accelerator is highly configurable, enabling financial institutions to leverage pre-built process templates. These templates serve as a foundation for implementation while offering the flexibility to customize and extend functionality to meet unique requirements.

Pega’s Reputation and Trust

Pega’s low-code platform, renowned for AI-powered decisioning and workflow automation, is trusted by the majority of the world’s largest financial institutions. This trust is earned through Pega’s commitment to delivering cutting-edge solutions and driving innovation in the industry.

Pega’s Financial Crime and Alerts Investigation Management Accelerator offers a comprehensive solution to mitigate the challenges posed by rising financial crimes. By leveraging intelligent automation, case management capabilities, and generative AI, financial institutions can streamline investigations, protect against potential risks, and deliver better outcomes for their customers.

With its reputation for providing innovative low-code platforms, Pega continues to enable leading financial institutions to build for change. The Financial Crime and Alerts Investigation Management Accelerator exemplifies this commitment, empowering institutions to efficiently manage risk alerts and investigations in a rapidly evolving landscape.

Explore more

Revolutionizing SaaS with Customer Experience Automation

Imagine a SaaS company struggling to keep up with a flood of customer inquiries, losing valuable clients due to delayed responses, and grappling with the challenge of personalizing interactions at scale. This scenario is all too common in today’s fast-paced digital landscape, where customer expectations for speed and tailored service are higher than ever, pushing businesses to adopt innovative solutions.

Trend Analysis: AI Personalization in Healthcare

Imagine a world where every patient interaction feels as though the healthcare system knows them personally—down to their favorite sports team or specific health needs—transforming a routine call into a moment of genuine connection that resonates deeply. This is no longer a distant dream but a reality shaped by artificial intelligence (AI) personalization in healthcare. As patient expectations soar for

Trend Analysis: Digital Banking Global Expansion

Imagine a world where accessing financial services is as simple as a tap on a smartphone, regardless of where someone lives or their economic background—digital banking is making this vision a reality at an unprecedented pace, disrupting traditional financial systems by prioritizing accessibility, efficiency, and innovation. This transformative force is reshaping how millions manage their money. In today’s tech-driven landscape,

Trend Analysis: AI-Driven Data Intelligence Solutions

In an era where data floods every corner of business operations, the ability to transform raw, chaotic information into actionable intelligence stands as a defining competitive edge for enterprises across industries. Artificial Intelligence (AI) has emerged as a revolutionary force, not merely processing data but redefining how businesses strategize, innovate, and respond to market shifts in real time. This analysis

What’s New and Timeless in B2B Marketing Strategies?

Imagine a world where every business decision hinges on a single click, yet the underlying reasons for that click have remained unchanged for decades, reflecting the enduring nature of human behavior in commerce. In B2B marketing, the landscape appears to evolve at breakneck speed with digital tools and data-driven tactics, but are these shifts as revolutionary as they seem? This