Mark Zuckerberg Enthusiastic About Potential of WhatsApp Payment Feature

The Brazilian Central Bank has recently taken a step toward revolutionizing digital payments for businesses and customers alike by sanctioning the utilization of a new payment feature on WhatsApp. This groundbreaking development was announced by Mark Zuckerberg on Instagram, expressing his enthusiasm for the authorization of the payment feature and its potential to “instantly pay small businesses through WhatsApp.” Furthermore, Stephane Kasriel, the Head of Commerce and Fintech at Meta, has favoured an open model and is already trialling the feature with select retailers.

WhatsApp’s new payment feature will provide shoppers with the ability to view products, add them to their cart, and pay for them with their cards from a conversation window on the app. This will eliminate any need for customers to enter their credit card details manually when making payments, as all of their information will be securely stored in the app. In addition to this, it will also reduce transaction costs, increase convenience, and make payments more secure for both businesses and customers.

This new payment feature was announced by Mark Zuckerberg on Instagram. He expressed that “The Central Bank has just given authorization for our payment feature, permitting people to instantly pay small businesses through WhatsApp.” This news was met with enthusiasm from both businesses and customers alike as it will revolutionize not only the payment process but also digital payments as a whole.

Stephane Kasriel also posted his thoughts on the project on his social media accounts. He wrote “Breaking news on our endeavour to provide individuals with the ability to pay small companies on @WhatsApp in ??: The central bank has given sanction to launch. We’ve favoured an open model & are testing at present with several partners. We are looking forward to launching this in Brazil shortly!”

By favouring an open model and trialling the feature with select retailers, Kasriel is able to identify any possible flaws or issues before it is officially launched in Brazil. This will ensure that the launch of this new payment feature is successful when it is released in Brazil in the near future.

In addition to this, Kasriel is also aiming to make it easier and more secure to transfer money digitally. This new payment feature will go a long way toward achieving this goal as it will reduce transaction costs, increase convenience, and make payments more secure for both businesses and customers alike.

Overall, this new payment feature is set to revolutionize digital payments in Brazil when it is officially launched in the near future. The Brazilian Central Bank’s sanction of the utilization of this feature on WhatsApp marks an important step forward in digital payments, and businesses and customers alike are looking forward to taking advantage of its potential when it is released.

Explore more

Trend Analysis: Agentic AI in Data Engineering

The modern enterprise is drowning in a deluge of data yet simultaneously thirsting for actionable insights, a paradox born from the persistent bottleneck of manual and time-consuming data preparation. As organizations accumulate vast digital reserves, the human-led processes required to clean, structure, and ready this data for analysis have become a significant drag on innovation. Into this challenging landscape emerges

Why Does AI Unite Marketing and Data Engineering?

The organizational chart of a modern company often tells a story of separation, with clear lines dividing functions and responsibilities, but the customer’s journey tells a story of seamless unity, demanding a single, coherent conversation with the brand. For years, the gap between the teams that manage customer data and the teams that manage customer engagement has widened, creating friction

Trend Analysis: Intelligent Data Architecture

The paradox at the heart of modern healthcare is that while artificial intelligence can predict patient mortality with stunning accuracy, its life-saving potential is often neutralized by the very systems designed to manage patient data. While AI has already proven its ability to save lives and streamline clinical workflows, its progress is critically stalled. The true revolution in healthcare is

Can AI Fix a Broken Customer Experience by 2026?

The promise of an AI-driven revolution in customer service has echoed through boardrooms for years, yet the average consumer’s experience often remains a frustrating maze of automated dead ends and unresolved issues. We find ourselves in 2026 at a critical inflection point, where the immense hype surrounding artificial intelligence collides with the stubborn realities of tight budgets, deep-seated operational flaws,

Trend Analysis: AI-Driven Customer Experience

The once-distant promise of artificial intelligence creating truly seamless and intuitive customer interactions has now become the established benchmark for business success. From an experimental technology to a strategic imperative, Artificial Intelligence is fundamentally reshaping the customer experience (CX) landscape. As businesses move beyond the initial phase of basic automation, the focus is shifting decisively toward leveraging AI to build