How Will Pro Global’s Digital Services Revolutionize Insurance?

Pro Global, a prominent advisor in the specialist insurance sector, has taken significant strides forward with the enhancement and expansion of its Digital Services, led by Kristy Lovegrove, Group Head of Technology. This initiative is designed to meet the burgeoning demand for automation and efficiency across the global re/insurance industry. Following Pro’s acquisition of Propel Automation in 2023, the company is now uniquely positioned to deliver comprehensive digital strategies, integrating Propel’s extensive expertise in Robotic Process Automation (RPA) with its established technology solutions.

Leveraging Automation for Greater Efficiency

The deployment of Pro Global’s advanced digital solutions in regions such as Germany and Latin America and across multiple functions, including Insurance Services, Managing General Agents (MGAs), and claims handling, is a testimony to their commitment to cater to each client’s unique requirements. Pro Global’s core mission revolves around simplifying and optimizing re/insurance processes through ingenuity in technology.

Chris Everson, Pro Global’s Chief Operating Officer, emphasized the surging demand for digital services, driven by initiatives like the London market modernization. The integration of Propel Automation has notably acted as a catalyst for profound efficiency improvements. This integration allows clients to cut costs significantly while maintaining a competitive edge in a densely competitive industry. Kristy Lovegrove highlighted the focus on refining digital strategy to ensure maximum returns on technology investments, thereby offering seamless, client-focused solutions. Propel’s RPA capabilities have been central to enhancing not just efficiency but also transparency and insight-driven operations for re/insurers on a global scale.

Enhanced Operational Efficiency and Innovation

Pro Global, a leading advisor in the specialist insurance sector, has made notable progress by updating and broadening its Digital Services. This key initiative, spearheaded by Kristy Lovegrove, Group Head of Technology, aims to cater to the rising need for automation and efficiency within the global re/insurance market. In 2023, Pro Global acquired Propel Automation, boosting its ability to offer complete digital strategies. By integrating Propel’s extensive expertise in Robotic Process Automation (RPA) with its existing technology solutions, Pro Global is now in a unique position to spearhead advancements in the industry. This strategic move not only enhances their service offerings but also positions them as a pivotal player in the ongoing digital transformation of the insurance sector. The combination of Propel’s RPA specialties and Pro’s established tech acumen enables the company to deliver enhanced value to its clients, ensuring seamless operations and smarter, faster processing capabilities across the board.

Explore more

Is Your CX Ready for the Personalization Reset?

Companies worldwide have invested billions into sophisticated AI to master personalization, yet a fundamental disconnect is growing between their digital efforts and the customers they aim to serve. The promise was a seamless, intuitive future where brands anticipated every need. The reality, for many consumers, is an overwhelming barrage of alerts, recommendations, and interruptions that feel more intrusive than helpful.

Mastercard and TerraPay Unlock Global Wallet Payments

The familiar tap of a digital wallet at a local cafe is now poised to echo across international borders, fundamentally reshaping the landscape of global commerce for millions of users worldwide. For years, the convenience of mobile payments has been largely confined by geography, with local apps and services hitting an invisible wall at the national border. A groundbreaking partnership

Trend Analysis: Global Payment Interoperability

The global digital economy moves at the speed of light, yet the financial systems underpinning it often crawl at a pace dictated by borders and incompatible technologies. In an increasingly connected world, this fragmentation presents a significant hurdle, creating friction for consumers and businesses alike. The critical need for seamless, secure, and universally accepted payment methods has ignited a powerful

What Does It Take to Ace a Data Modeling Interview?

Navigating the high-stakes environment of a data modeling interview requires much more than a simple recitation of technical definitions; it demands a demonstrated ability to think strategically about how data structures serve business objectives. The most sought-after candidates are those who can eloquently articulate the trade-offs inherent in every design decision, moving beyond the “what” to explain the critical “why.”

Gartner Reveals HR’s Top Challenges for 2026

Navigating the AI-Driven Future: A New Era for Human Resources The world of work is at a critical inflection point, caught between the dual pressures of rapid AI integration and a fragile global economy. For Human Resources leaders, this isn’t just another cycle of change; it’s a fundamental reshaping of the talent landscape. A recent forecast outlines the four most