How Has Trustly’s Azura Transformed Digital Payments?

Trustly, once known merely as a facilitator for secure online bank payments, has decidedly taken the lead in the open banking payments arena with its innovative data engine, Azura. Commemorating its first year in operation, Azura has not just altered the landscape; it has revolutionized it, fostering substantial changes in consumer payment behaviors. In the dozen European markets where it has been implemented, the platform is unambiguously enhancing payment performance, encouraging more frequent and higher-value transactions. Trustly’s reported data underscores just how significant these shifts have been, painting a clear picture of Azura’s impact.

One of the most striking outcomes is reflected in the numbers: on average, consumer spending is up by 10.5%, and purchase frequency has increased by 8.6% when using Trustly. This climb in metrics can be attributed to the seamless user experience Azura provides. Moreover, an overwhelming 75% of consumers have opted to save their payment details, leveraging the data engine’s adeptness at balancing convenience with security. And convenience is further compounded with a remarkable reduction in transaction times—a 30% average cut, with some regions witnessing reductions of over 50%.

Enhancements in User Experience and Security

Azura’s influence is palpable in the realm of user experience, where it has engineered an environment offering both swift and secure transactions. The transformative technology is able to recognize individuals across different devices and platforms, a function that not only reinforces security but deepens user trust. This dual benefit is crucial for maintaining the fine balance between protecting sensitive financial data and providing a frictionless payment procedure. With Azura’s omnipresent vigilance, users can shop with confidence, knowing their information is both safeguarded and seamlessly integrated for their convenience.

The proof of this enhancement can be found in the sharp increase in transaction value Trustly has witnessed—a staggering 79% surge in 2023, with transactional volume swelling to $58 billion from the previous year’s $33 billion. The ease with which customers can now execute transactions is undoubtedly a driving force behind this rise. The seconds shaved off each transaction cumulate to create a vastly improved shopping experience—one that customers are evidently willing to return to, time and again.

Substantial Growth in Conversion Rates

Trustly’s pioneering open banking platform, Azura, celebrates its first anniversary by redefining online bank payments in Europe. Its introduction has markedly changed how consumers handle transactions, as seen in its powerful statistics. Average spending has surged by 10.5%, with transaction frequency also up by 8.6%, evidencing the positive shifts spurred by Azura’s seamless interface. The data engine’s mix of ease and security has convinced a striking 75% of users to store their payment details on the platform, selecting it for its smart design.

Furthermore, Azura has drastically cut down transaction times – by an average of 30%, and over 50% in some places –, streamlining the payment process even further. Operating across twelve European markets, Trustly’s Azura is setting a new standard in the financial payments industry, as its robust performance suggests a future where digital payments are quicker, simpler, and more common.

Explore more

Trend Analysis: Agentic AI in Data Engineering

The modern enterprise is drowning in a deluge of data yet simultaneously thirsting for actionable insights, a paradox born from the persistent bottleneck of manual and time-consuming data preparation. As organizations accumulate vast digital reserves, the human-led processes required to clean, structure, and ready this data for analysis have become a significant drag on innovation. Into this challenging landscape emerges

Why Does AI Unite Marketing and Data Engineering?

The organizational chart of a modern company often tells a story of separation, with clear lines dividing functions and responsibilities, but the customer’s journey tells a story of seamless unity, demanding a single, coherent conversation with the brand. For years, the gap between the teams that manage customer data and the teams that manage customer engagement has widened, creating friction

Trend Analysis: Intelligent Data Architecture

The paradox at the heart of modern healthcare is that while artificial intelligence can predict patient mortality with stunning accuracy, its life-saving potential is often neutralized by the very systems designed to manage patient data. While AI has already proven its ability to save lives and streamline clinical workflows, its progress is critically stalled. The true revolution in healthcare is

Can AI Fix a Broken Customer Experience by 2026?

The promise of an AI-driven revolution in customer service has echoed through boardrooms for years, yet the average consumer’s experience often remains a frustrating maze of automated dead ends and unresolved issues. We find ourselves in 2026 at a critical inflection point, where the immense hype surrounding artificial intelligence collides with the stubborn realities of tight budgets, deep-seated operational flaws,

Trend Analysis: AI-Driven Customer Experience

The once-distant promise of artificial intelligence creating truly seamless and intuitive customer interactions has now become the established benchmark for business success. From an experimental technology to a strategic imperative, Artificial Intelligence is fundamentally reshaping the customer experience (CX) landscape. As businesses move beyond the initial phase of basic automation, the focus is shifting decisively toward leveraging AI to build