GroupBy Recognized as Challenger in Gartner’s 2024 Magic Quadrant

In a remarkable achievement within the realm of SaaS-based eCommerce platforms, GroupBy Inc. has successfully earned the title of Challenger in Gartner’s esteemed Magic Quadrant for Search and Product Discovery for the year 2024. This recognition not only highlights the company’s significant strides in enhancing the online search and discovery landscape for retailers and wholesalers but also places it squarely against major competitors in the industry. GroupBy has harnessed the power of artificial intelligence, particularly through Google Cloud Vertex AI Search for Retail, to revolutionize the traditional methodology of digital product searchability for both B2C and B2B businesses, showcasing its intense dedication to innovation in an ever-evolving market.

Harnessing the Power of AI

Among the various technological evolutions that have positioned GroupBy on Gartner’s radar is the firm’s exceptional AI-first approach to query management and user experience enrichment. This departure from the conventional keyword-centric search engines, which depend heavily on backend human intervention, has not only simplified the search process for online businesses but has also significantly enhanced personalized results for consumers. AI-driven product discovery ensures that shoppers receive the most relevant results to their queries with minimal effort, thereby improving both satisfaction rates and the likelihood of increased sales conversions.

GroupBy’s integration of AI doesn’t stop there—it redefines the merchandising landscape. It provides a revolutionary merchandising environment that is devoid of the traditional rule-setting constraints, thereby liberating merchandisers to focus on more strategic and creative revenue-generating endeavors. This automation of search rules and merchandising functions has substantially improved internal productivity, with some clients reporting efficiency gains above 60%. GroupBy’s technological leap not only aids in boosting sales but also in reducing operational stress, granting merchandisers the freedom to intervene and control when it is truly necessary.

A Comprehensive Solution Suite

GroupBy Inc. has made impressive strides within the SaaS eCommerce industry by securing the title of Challenger in the 2024 Gartner Magic Quadrant for Search and Product Discovery. This acknowledgment cements GroupBy’s role as a notable force in the online search and discovery niche for both retailers and wholesalers. Standing head-to-head with leading players in the market, GroupBy is revolutionizing product search and discovery with its adoption of Google Cloud Vertex AI Search for Retail. By integrating artificial intelligence, the company is reshaping the approach to digital search for an array of businesses, ranging from consumer-facing to wholesale operations. This distinction from Gartner underscores GroupBy’s commitment to pushing the boundaries of technology and innovation in a highly competitive digital commerce environment.

Explore more

Trend Analysis: Agentic AI in Data Engineering

The modern enterprise is drowning in a deluge of data yet simultaneously thirsting for actionable insights, a paradox born from the persistent bottleneck of manual and time-consuming data preparation. As organizations accumulate vast digital reserves, the human-led processes required to clean, structure, and ready this data for analysis have become a significant drag on innovation. Into this challenging landscape emerges

Why Does AI Unite Marketing and Data Engineering?

The organizational chart of a modern company often tells a story of separation, with clear lines dividing functions and responsibilities, but the customer’s journey tells a story of seamless unity, demanding a single, coherent conversation with the brand. For years, the gap between the teams that manage customer data and the teams that manage customer engagement has widened, creating friction

Trend Analysis: Intelligent Data Architecture

The paradox at the heart of modern healthcare is that while artificial intelligence can predict patient mortality with stunning accuracy, its life-saving potential is often neutralized by the very systems designed to manage patient data. While AI has already proven its ability to save lives and streamline clinical workflows, its progress is critically stalled. The true revolution in healthcare is

Can AI Fix a Broken Customer Experience by 2026?

The promise of an AI-driven revolution in customer service has echoed through boardrooms for years, yet the average consumer’s experience often remains a frustrating maze of automated dead ends and unresolved issues. We find ourselves in 2026 at a critical inflection point, where the immense hype surrounding artificial intelligence collides with the stubborn realities of tight budgets, deep-seated operational flaws,

Trend Analysis: AI-Driven Customer Experience

The once-distant promise of artificial intelligence creating truly seamless and intuitive customer interactions has now become the established benchmark for business success. From an experimental technology to a strategic imperative, Artificial Intelligence is fundamentally reshaping the customer experience (CX) landscape. As businesses move beyond the initial phase of basic automation, the focus is shifting decisively toward leveraging AI to build