In a strategic partnership aimed at enhancing the travel experience for passengers, Cover Genius, a leading insurtech for embedded protection, has teamed up with SAS, Scandinavia’s renowned airline, to introduce a new, exclusive, and customized protection program. This exciting collaboration will revolutionize the way travellers safeguard themselves during their journeys, offering comprehensive coverage and a seamless claims process.
Coverage Scope
The newly launched program encompasses over 25 countries in Europe and the United States and possesses the capability to scale globally. Whether travellers are embarking on a European adventure or planning an international expedition, this program delivers a range of protective measures to ensure peace of mind throughout their travels.
Embedded Protection Offerings
One of the program’s most remarkable features is the incorporation of comprehensive travel protection directly within the customer booking flow. The integration of AI-backed product recommendations and price optimization helps passengers make informed decisions while booking their flights, accommodations, and other travel arrangements. Moreover, the seamless claims experience assures travelers that they will receive swift and hassle-free assistance should the need arise.
Tailored Protection for Global Destinations
The exclusive partnership between Cover Genius and SAS was developed specifically to offer tailored protection to travelers heading to any corner of the globe. With the ability to dynamically bundle and unbundle product offerings, individuals can customize their coverage to match their specific needs. This flexibility not only boosts travelers’ confidence but also opens up new revenue streams for SAS, enhancing the airline’s profitability.
Convenience and Client Loyalty
At the core of the embedded protection program lies a commitment to convenience and client loyalty. By seamlessly integrating protection into the customer booking flow, SAS aims to simplify the travel experience and ensure customer satisfaction. As the travel industry continues its recovery, this innovative offering provides SAS with an opportunity for substantial revenue growth.
Real-time Protection Choices
For SAS passengers originating from Europe and the US, comprehensive protection options are available in real time through XCover, Cover Genius’ award-winning global distribution platform. Travelers can select from a range of coverage and cancellation options based on their unique requirements while booking online. This real-time functionality streamlines the protection selection process and saves passengers valuable time.
Seamless Claims Process
In the unfortunate event that a traveller needs to make a claim, the process is designed to be straightforward and efficient. Built into the XCover platform, travellers can easily log into their accounts, accessible in 40 different languages, and respond to a few simple questions. Once claims are approved, travellers can expect to receive instant payouts in more than 90 currencies, ensuring a swift resolution to their concerns.
Global Coverage Expansion
As the partnership between Cover Genius and SAS continues to grow, the program’s coverage and claim payments have the potential to extend to global destinations, currencies, and markets. This expansion ensures that the program benefits an ever-increasing number of travellers, regardless of their intended destinations or preferred currencies.
Enhancing the Customer Experience
By providing relevant and transparent protection options, the Cover Genius and SAS partnership seeks to enhance every aspect of the customer journey. The availability of embedded protection not only delivers peace of mind to travellers, but also fosters a sense of security, confidence, and loyalty towards SAS.
Customer Satisfaction with Travel Protection
A recent global travel insurance survey indicated that customers derive the greatest satisfaction when purchasing travel protection directly from their travel provider or airline. By offering embedded protection, SAS ensures that travellers have full control over their coverage choices, reaffirming their decision to partner with the airline.
The collaboration between Cover Genius and SAS signifies a significant milestone in the travel industry, introducing a revolutionary embedded protection program for discerning travellers. With its extensive coverage, seamless claims process, and commitment to client satisfaction, this collaboration sets a new benchmark in travel protection. As the partnership continues to evolve, more travellers across the globe can expect enhanced experiences that prioritize both convenience and comprehensive coverage.