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Can AI Revolutionize Insurance Claims Management?

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by Caitlyn Jones
May 13, 2025
Image Credit: pe_jo / Freepik
Can AI Revolutionize Insurance Claims Management?
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Artificial intelligence is revolutionizing various industries, including insurance. Companies like CLARA Analytics are leading the charge by implementing advanced AI-driven technologies to optimize claim management. A key innovation is their state-of-the-art subrogation detection, integrated into the CLARA Triage product, addressing the $15 billion lost annually in missed claim recoveries, according to the NAIC. These features utilize predictive and generative AI to automate the detection of high-value recovery opportunities, offering adjusters precise evaluations and scores.

AI plays a crucial role in modernizing insurance, providing real-time alerts that identify profitable recovery options. This strategic approach enhances workflows and offers substantial returns on investment. With AI generating transparent narratives and streamlining claims management, insurers can maximize recovery potential. The shift from manual to advanced systems marks a transformative era in insurance, further bolstered by CLARA’s solutions, estimated to improve combined ratios by up to 5%. Insurers embracing AI are set to redefine industry standards and service delivery, heralding a new era in claims management.

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