2024 Insurance Industry Forecast: Mergers, Tech Advancements and Investment Strategies for Hong Kong & Singapore Markets

The survey conducted in October and November of 2023 provides a fascinating look at a wide array of transformative trends that are currently top-of-mind for insurers and insurance asset managers in Hong Kong and Singapore. With over 80 participants representing a staggering $2.5 trillion in assets under management, the survey yields valuable insights into the industry’s expectations for the coming year.

Allocations towards Private Market Assets in 2024

As the industry looks towards the future, a staggering 99% of participants anticipate allocating towards private market assets in 2024. However, 37% express concerns about determining fair value for these assets, indicating the need for robust valuation methodologies to ensure accurate assessments.

Increased Technology Spending in 2024

The survey reveals that 86% of insurers and insurance asset managers expect their technology spending to rise in the coming year. Recognizing the importance of staying competitive in a rapidly evolving landscape, the C-suite prioritizes the implementation of artificial intelligence (AI), machine learning (ML), and cloud-based solutions to enhance operational efficiency and decision-making processes.

Transformative Trends in Hong Kong and Singapore in 2024

In 2024, insurers in Hong Kong and Singapore will encounter a series of transformative trends that will shape the industry. A key trend is the adoption of increasingly diversified investing strategies as insurers seek to optimize returns and manage risks effectively. Furthermore, industry-wide consolidation is expected, mirroring a global trend, which will reshape the competitive landscape and foster greater operational synergies.

The advent of exciting new technological advancements, such as AI and ML, will revolutionize underwriting and claims management processes, enhancing customer experience and reducing costs. Additionally, emerging regulatory directives will necessitate an agile and proactive approach to compliance, ensuring insurers adapt to evolving regulatory frameworks effectively.

Optimism Among Insurers and Insurance Asset Managers

Despite the challenges and transformative trends, our study reveals a prevailing sense of optimism among insurers and insurance asset managers in Hong Kong and Singapore. This optimism stems from their ability to navigate the changing landscape, capitalize on emerging opportunities, and deliver innovative solutions to meet the evolving needs of customers.

Importance of Modern Trusted Technology

To seize the opportunities presented by transformative trends and maintain a competitive edge, the industry recognizes the need for modern, trusted technology. High-quality data, obtained through advanced technology solutions, will drive greater returns, facilitate customization, and contribute positively to the bottom line. As insurers and insurance asset managers increasingly rely on data-driven insights, the value of accurate and timely information cannot be overstated.

Expected M&A Activity in Hong Kong and Singapore in 2024

Aligned with the wider global industry trend towards consolidation, Hong Kong and Singapore are poised to witness a wave of M&A activity in 2024. This consolidation will reshape the competitive landscape, fuel innovation, and drive operational efficiencies. Insurers and insurance asset managers must prepare for potential market shifts, creating strategies that enable them to thrive amid the evolving dynamics.

Details of the Survey

Conducted over a two-month period, the survey engaged over 80 insurers and insurance asset managers in Hong Kong and Singapore. With their collective assets under management surpassing $2.5 trillion, the findings provide a robust and comprehensive overview of the industry landscape.

As insurers assess their readiness to make progress in the new year, their path forward will depend on various factors, including operational capabilities, investment strategies, and technology adoption. The survey underscores the industry’s recognition of the need to embrace transformative trends, leverage advanced technologies, and adapt to ever-evolving regulatory landscapes. By approaching these challenges and opportunities with optimism and a commitment to leveraging modern technology solutions, insurers and insurance asset managers in Hong Kong and Singapore are well-positioned to thrive in 2024 and beyond.

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