Cyber Security
The threat actor known as UAC-0099 has been linked to a series of persistent attacks directed at Ukraine, with a particular focus on Ukrainian employees working for companies
December 26, 2023
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Cyber Security
November witnessed a resurgence of ransomware groups, resulting in a record-high number of victims. The increase in ransomware attacks, coupled with the effectiveness of LockBit and the exploitation
December 26, 2023
Customer Experience (CX)
In today’s highly competitive business landscape, understanding and meeting customer expectations is crucial for success. The Voice of Customer (VoC) methodology provides a strategic approach that captures and
December 21, 2023
Customer Experience (CX)
In today’s hypercompetitive business landscape, companies are increasingly recognizing the importance of investing in AI-driven marketing and customer experience (CX). These investments have proven to be highly beneficial
December 21, 2023
Cyber Security
Since May 2023, the internet landscape has witnessed an alarming surge in the number of websites hosting fabricated and misleading articles, all with one common trait – they
December 21, 2023
Cyber Security
In recent times, cybercriminals have been quick to capitalize on the initial activity surrounding a critical Apache Struts bug, leading to a surge in exploitation attempts. The Apache
December 21, 2023
Cyber Security
As technology continues to evolve, so do the threats that loom over our digital landscapes. In recent months, Microsoft’s popular email client, Outlook, has faced a barrage of
December 21, 2023
Customer Experience (CX)
In today’s rapidly evolving business landscape, staying ahead of the curve hinges on an organization’s ability to listen and adapt to its customers’ needs. Understanding and valuing customer
December 20, 2023
Cyber Security
The US Cybersecurity and Infrastructure Security Agency (CISA) recently conducted an assessment at the request of an unnamed healthcare and public health (HPH) sector organization that used on-premises
December 20, 2023
Customer Experience (CX)
In today’s rapidly evolving business landscape, customer experience (CX) has become a critical differentiator. To meet the ever-increasing expectations of customers, businesses must adapt and constantly evolve. The
December 19, 2023
Customer Experience (CX)
Customer service and customer experience (CX) are critical factors that go beyond the mere act of selling products or services. They encompass every interaction a customer has with
December 19, 2023
Customer Experience (CX)
In today’s rapidly evolving business landscape, staying ahead of the competition requires organizations to be agile and adaptable. Embracing a composable development approach can give businesses the edge
December 19, 2023