Customer Experience (CX)
The importance of addressing negative reviews cannot be stressed enough in today’s highly connected world. In an era where consumers heavily rely on online reviews to make purchasing
August 28, 2023
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Cyber Security
In the ever-evolving landscape of cybersecurity threats, researchers have recently unearthed an insidious malware known as ‘Whiffy Recon.’ This malware is being deployed by the notorious SmokeLoader botnet,
August 28, 2023
Cyber Security
The Microsoft Power Platform, a popular suite of business tools, has been found to have a critical vulnerability that could potentially lead to privilege escalation. Security researchers from
August 28, 2023
Cyber Security
In the ever-evolving landscape of cyber threats, a new strain of malware called Whiffy Recon has emerged, raising concerns among cybersecurity experts. This malware utilizes a unique combination
August 25, 2023
Customer Experience (CX)
In the ever-evolving world of retail, the utilization of artificial intelligence (AI) has become increasingly prominent. However, recent research suggests that a significant portion of UK shoppers remain
August 25, 2023
Cyber Security
In a comprehensive analysis based on reported data breaches from healthcare organizations to the US Department of Health and Human Services (HHS), concerning trends and patterns have emerged
August 25, 2023
Customer Experience (CX)
In today’s customer-centric business landscape, companies strive to provide exceptional customer service. However, what if customer service technology had the audacity to take customer satisfaction a step further?
August 24, 2023
Customer Experience (CX)
In today’s competitive business landscape, customer experience has risen to the top of CEO and board agendas. Companies are realizing that providing exceptional customer experiences is key to
August 24, 2023
Cyber Security
The U.S. Federal Bureau of Investigation (FBI) has issued a warning about North Korean threat actors, cautioning that they may attempt to cash out stolen cryptocurrency worth more
August 24, 2023
Customer Experience (CX)
In today’s digital world, where consumer data is collected and utilized by marketers for targeting and personalization, trust has become a critical component of successful marketing strategies. Research
August 23, 2023
Customer Experience (CX)
In today’s competitive landscape, understanding customer needs and delivering exceptional experiences has become paramount for businesses. Emplifi’s Unified Analytics offers a powerful solution to this challenge. By integrating
August 23, 2023
Cyber Security
In a significant security development, a high-severity security flaw has been identified in the widely-used WinRAR utility, potentially enabling threat actors to achieve remote code execution on Windows
August 22, 2023