Cyber Security
A coordinated international law enforcement action has achieved a significant milestone in the ongoing war against ransomware attacks. By taking down the dark web site used by the
October 23, 2023
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Customer Experience (CX)
In today’s highly competitive business landscape, delivering exceptional customer experiences has become crucial for companies looking to stand out from the crowd. The ability to create meaningful connections,
October 20, 2023
Customer Experience (CX)
In today’s fast-paced business environment, contact centers play a crucial role in delivering exceptional customer service. To stay competitive and meet customer expectations, organizations are turning to automation
October 20, 2023
Cyber Security
In a concerning development, security researchers at Mandiant have revealed that simply patching a critical vulnerability in Citrix NetScaler products may not be enough to mitigate the risk.
October 20, 2023
Customer Experience (CX)
In today’s competitive business landscape, organizations across various industries have recognized the significance of investing in exceptional customer experience (CX). While many organizations allocate resources to ensure a
October 20, 2023
Customer Experience (CX)
The success of any business lies in its ability to meet and exceed customer expectations. In today’s highly competitive market, one of the most effective ways to achieve
October 19, 2023
Customer Experience (CX)
In today’s competitive business landscape, the key to sustainable success lies in understanding the importance of customer-centric behavior. However, there often exists a significant perception gap between what
October 19, 2023
Customer Experience (CX)
The enchantment behind Disney’s success is no coincidence, of course. It’s incredible how they use the power of storytelling to create an entirely different and truly magical world.
October 19, 2023
Cyber Security
In recent times, ransomware attacks have been on the rise, with threat actors targeting unpatched WS_FTP servers that are directly exposed to the internet. These servers, utilized by
October 19, 2023
Cyber Security
Prove Identity, a late-stage startup with origins in the e-commerce mobile payments sector, has closed a $40 million funding round aimed at furthering its strategic shift to the
October 19, 2023
Customer Experience (CX)
In today’s competitive business landscape, companies are constantly seeking ways to stand out and provide exceptional customer experiences. One strategy that has gained traction is the use of
October 18, 2023
Customer Experience (CX)
In today’s competitive business landscape, understanding the customer journey is crucial for delivering exceptional experiences. One important aspect of this understanding lies in the terminology: “What is the
October 18, 2023