Cyber Security
Pwn2Own Toronto 2023, a renowned competition in the hacking community, recently concluded, showcasing the remarkable skills of talented hackers. Over the course of four days, participants successfully exploited
November 2, 2023
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Cyber Security
Microsoft’s inclusion of support for the SketchUp 3D Library in Microsoft 365 presents a noteworthy security concern for users. The integration of SketchUp into the cloud-based productivity and
November 2, 2023
Customer Experience (CX)
During the holiday season, small businesses (SMBs) play a crucial role in the retail landscape. Not only do they offer unique products and personalized experiences, but they also
November 2, 2023
Customer Experience (CX)
The world of customer service is rapidly evolving, presenting both new opportunities and unprecedented challenges for agents. Recent research reveals that two-thirds of customer service agents find their
November 2, 2023
Customer Experience (CX)
In the rapidly evolving business landscape, focusing on customer needs and wants is crucial for long-term success. A customer-centric approach ensures that the customer is at the forefront
November 1, 2023
Customer Experience (CX)
In today’s competitive business landscape, understanding your customers is crucial for making informed decisions and delivering exceptional experiences. In this article, we explore the various ways you can
November 1, 2023
Cyber Security
The rapid advancement of artificial intelligence (AI) introduces a critical need for systematic attention to address the risks associated with its exploitation. The head of the British crime
November 1, 2023
Cyber Security
Skincare products maker Clinique, a subsidiary of cosmetics giant Estée Lauder, has reportedly experienced a significant data breach, with the personal information of over 700,000 customers being exposed.
November 1, 2023
Customer Experience (CX)
The digital landscape has revolutionized how consumers interact with businesses, prompting the need to prioritize both customer experience and security. In an era where fraud and data breaches
October 31, 2023
ABM Marketing Technology
Account-Based Marketing (ABM) has revolutionized the way businesses connect with their target accounts. By tailoring marketing efforts to specific accounts, businesses can achieve higher engagement and conversion rates.
October 31, 2023
Customer Experience (CX)
In the dynamic landscape of modern business, providing inclusive customer experiences is no longer merely a nice-to-have feature. It has become an imperative for brands to deeply consider
October 30, 2023
Customer Experience (CX)
In today’s digital age, where competition is fierce and customers have plenty of options, delivering a seamless user experience is crucial for businesses. A well-designed user experience can
October 30, 2023