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Paige Williams

Paige Williams works on articles related to Cyber Security and Customer Experience (CX) and B2B Marketing. With a deft ability to translate the complex and technical, Paige stands out in a sea of writers. Readers looking to maximize their customer experience regularly turn to Paige's pages for phenomenal guidance, insights, and advice. 
Aembit Announces Summit on Agentic AI Security
Cyber Security
Aembit Announces Summit on Agentic AI Security

With the rapid integration of autonomous AI into corporate environments, the security landscape is undergoing a seismic shift. We are joined by Dominic Jainy, a veteran IT professional specializing in artificial intelligence and machine learning, to explore the emerging challenges and strategies in this new frontier. Drawing from the latest discourse among industry leaders from companies like Anthropic, LinkedIn, and

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Windows Flaw Bypasses Security to Allow Malware
Cyber Security
Windows Flaw Bypasses Security to Allow Malware

A newly disclosed vulnerability within a core Windows utility highlights a subtle but significant danger, demonstrating how even trusted operating system components can be subverted to dismantle critical security defenses. Identified as CVE-2026-20824, this security feature bypass flaw resides in the Windows Remote Assistance feature, a tool designed for providing technical support. The vulnerability, which affects an extensive list of

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Master the Future of CX With These 2026 Predictions
Customer Experience (CX)
Master the Future of CX With These 2026 Predictions

The relentless upward trajectory of customer expectations has fundamentally reshaped the business landscape, creating a competitive environment where delivering an exceptional experience is no longer a differentiator but a baseline for survival. As organizations navigate the complexities of the current market, understanding the prevailing trends in customer experience (CX) is crucial. This is not merely an academic exercise in forecasting;

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Localized AI Voice Agents – Review
AI and ML
Localized AI Voice Agents – Review

South African businesses have long navigated the high costs associated with adopting international technologies, a barrier that has often placed advanced automation just out of reach for many small and medium-sized enterprises. The launch of a fully localized AI voice agent by Untapped.AI represents a significant advancement in the national technology sector, promising to level the playing field. This review

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How Generative AI Is Supercharging Martech Predictions
AI and ML
How Generative AI Is Supercharging Martech Predictions

The future that marketing leaders were calmly preparing for in 2030 did not just arrive early; it blasted through the front door in the middle of the decade, powered by an engine that fundamentally rewrote the rules of engagement. Initial forecasts for this period, dubbed the “Decade of the Augmented Marketer,” pointed toward a gradual fusion of human ingenuity and

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Is B2B Marketing Losing Its Strategic Seat?
B2B Marketing
Is B2B Marketing Losing Its Strategic Seat?

The close of another year offers a critical vantage point from which to survey the B2B marketing landscape, a moment to parse the signals from the noise and determine the true direction of the industry. As the calendar turns, a persistent and unsettling question emerges from the confluence of technological acceleration and shifting organizational dynamics: is the marketing function, once

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Security Teams Are Losing the Race Against Machine Speed
Cyber Security
Security Teams Are Losing the Race Against Machine Speed

The fundamental equation of cybersecurity has been irrevocably altered, creating a critical and escalating disparity known as the “speed mismatch.” This concept defines the dangerous and widening gap between the operational tempo of sophisticated cyber adversaries and the validation cadence of organizational security teams. While attackers now leverage automation to operate at machine speed, relentlessly probing digital defenses around the

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Google Chrome 144 Security – Review
Cyber Security
Google Chrome 144 Security – Review

While billions of users browse the web each day, a silent and relentless battle is waged within the very code that renders their favorite websites, a conflict that the latest Google Chrome 144 update brings into sharp focus. As an indispensable tool for a vast portion of the global internet population, Google Chrome’s security is not merely a technical concern

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Trend Analysis: Mobile Messaging Security
Cyber Security
Trend Analysis: Mobile Messaging Security

Even with the widespread adoption of “end-to-end encryption” across major platforms, a critical vulnerability remains that federal agencies are urgently warning consumers about. Billions of messages traverse mobile networks daily, making them a high-value target for adversaries seeking personal, financial, or state-level intelligence. As tech giants Apple and Google finally collaborate to secure the communication channel between their respective operating

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How Did Microsoft Take Down an AI Cybercrime Service?
Cyber Security
How Did Microsoft Take Down an AI Cybercrime Service?

Today we’re joined by Dominic Jainy, an IT professional whose expertise lies at the intersection of artificial intelligence, machine learning, and blockchain. His work provides a crucial lens through which to understand the rapidly evolving landscape of cybercrime. This interview will explore the alarming democratization of cybercrime through low-cost subscription services, the escalating threat posed by AI-powered deception tactics like

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Is ABM the Future of Precision B2B Growth?
B2B Marketing
Is ABM the Future of Precision B2B Growth?

The relentless deluge of digital marketing has fundamentally altered the B2B landscape, forcing businesses to abandon broad-based tactics in favor of a more surgical and intelligent approach to growth. In a world where decision-makers are inundated with generic outreach, the old playbook of casting a wide net and hoping for a response is no longer effective. This environment has paved

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Customer Experience Gap Puts Millions at Risk
Customer Experience (CX)
Customer Experience Gap Puts Millions at Risk

The digital promise of a seamless, personalized world is beginning to show its cracks, creating a chasm between consumer expectations and corporate reality that threatens to swallow millions in revenue. For businesses across the United States, the gap between the sophisticated digital experiences customers now demand and what companies can actually deliver has reached a critical breaking point. This is

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