Cyber Security
The cyber assault on Jackson County’s digital infrastructure led to significant operational disruptions. Key services, including tax and property transactions, came to a standstill, immediately impacting residents who
April 5, 2024
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ABM Marketing Technology
In 2024, account-based marketing (ABM) has shifted toward highly focused campaigns promising better returns. Central to this ABM evolution is the actionable org chart. This sophisticated tool does
April 4, 2024
Customer Experience (CX)
In today’s competitive landscape, mastering customer experience management (CEM) is vital. It’s not just a mere trend; it’s the linchpin of customer loyalty and brand success. At the
April 3, 2024
Customer Experience (CX)
In today’s market, nurturing robust brand loyalty is imperative for standing out. Companies that excel in engaging consumers often secure not just transactions but also a place in
April 1, 2024
Customer Experience (CX)
The telecom retail industry is in the midst of a radical shift as it pivots to meet the changing desires of a customer base that now seeks more
March 29, 2024
Cyber Security
Cybercriminals have stepped up their game with a new phishing tactic aimed at breaching both individual and corporate defenses. Trustwave SpiderLabs recently exposed an advanced cyber-attack masquerading as
March 29, 2024
Customer Experience (CX)
In today’s dynamic digital environment, the role of Chief Information Officers (CIOs) is becoming increasingly critical in shaping the customer experience (CX). As technology advances and customer demands
March 28, 2024
ABM Marketing Technology
Creating a successful Account-Based Marketing (ABM) team necessitates a blend of talents that synergize toward the common goal of targeting key accounts. Central to this team are Sales
March 28, 2024
Cyber Security
In an era where cyber threats evolve rapidly, multifactor authentication has stood as a robust safeguard. Yet, the emergence of Tycoon 2FA—a sophisticated phishing-as-a-service operation—has called the reliability
March 28, 2024
Cyber Security
The cyber realm is witnessing a daunting evolution as AI begins to merge with sophisticated hacking techniques. Cybercriminals are venturing into a new era where their nefarious activities
March 28, 2024
Cyber Security
OpenVPN, a renowned Virtual Private Network (VPN) solution especially popular among Windows users, has recently taken critical steps to enhance its security framework. The software, which provides essential
March 28, 2024
Core HR
Improving the work environment goes beyond physical changes; it also involves enhancing interpersonal relationships among employees. Internal customer service holds as much weight as the service provided to
March 27, 2024