Cyber Security
The Mekotio banking trojan is an evolving cybersecurity threat primarily targeting Latin American countries such as Brazil, Chile, Mexico, Spain, and Peru. This sophisticated malware aims to steal
July 9, 2024
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Cyber Security
The rapid advancement of technology has led to an era where cyber threats are evolving both in sophistication and aggressiveness. The fusion of artificial intelligence (AI) and deepfake
July 9, 2024
Customer Experience (CX)
In the rapidly evolving landscape of customer experience (CX) management, businesses are constantly urged to innovate due to advancing technologies and changing consumer expectations. A significant theme is
July 8, 2024
Customer Experience (CX)
In the rapidly evolving digital landscape, customer experience (CX) has become a crucial differentiator for businesses across industries. Customers today interact with brands through a myriad of channels,
July 8, 2024
Cyber Security
The year 2023 saw a notable cybersecurity breach at OpenAI, a leading organization in the development of artificial intelligence (AI). The incident, although resulting in the theft of
July 8, 2024
Cyber Security
In a landscape where e-commerce has become a cornerstone of global trade, cybersecurity threats have grown increasingly sophisticated, targeting vulnerabilities within popular platforms like WordPress, Magento, and OpenCart.
July 5, 2024
Cyber Security
The increasing sophistication of cyber threats continues to pose a significant challenge for organizations that rely heavily on advanced networking hardware. The recent discovery of a medium-severity zero-day
July 5, 2024
Customer Experience (CX)
British consumers are increasingly turning to loyalty programs, with a staggering 91% now actively participating in such schemes. The recent research by the Gift Card and Voucher Association
July 3, 2024
Cyber Security
The recent ransomware attack on Infosys McCamish Systems (IMS) has left a significant impact, compromising the personal information of over six million customers. This incident not only highlights
July 3, 2024
Customer Experience (CX)
The COVID-19 pandemic significantly accelerated digital transformation across numerous industries, including customer experience (CX). Companies worldwide adopted new technologies and systems to cater to the sudden demand for
July 2, 2024
Customer Experience (CX)
The rapidly evolving landscape of online retail has made customer loyalty more important than ever. With the influx of new technologies and shifting consumer behaviors, brands need to
July 2, 2024
Cyber Security
Australia’s Federal Police have successfully halted a sophisticated cybercrime operation targeting unsuspecting airport passengers. The arrest of a 42-year-old Australian resident, caught setting up fake Wi-Fi access points,
July 2, 2024