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Paige Williams

Paige Williams works on articles related to Cyber Security and Customer Experience (CX) and B2B Marketing. With a deft ability to translate the complex and technical, Paige stands out in a sea of writers. Readers looking to maximize their customer experience regularly turn to Paige's pages for phenomenal guidance, insights, and advice. 
How Is PlayPraetor Malware Threatening Global Mobile Banking?
Cyber Security
How Is PlayPraetor Malware Threatening Global Mobile Banking?

I’m thrilled to sit down with Dominic Jainy, a seasoned IT professional whose expertise in artificial intelligence, machine learning, and blockchain uniquely positions him to analyze emerging cyber threats. Today, we’re diving into the alarming rise of the PlayPraetor malware, a sophisticated Remote Access Trojan targeting Android devices. With over 11,000 devices compromised and a focus on financial fraud, this

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How Can Semantic Clarity Boost B2B and GenAI Engagement?
Customer Experience (CX)
How Can Semantic Clarity Boost B2B and GenAI Engagement?

Unveiling a Dual Market Challenge In today’s B2B marketing landscape, a striking statistic sets the stage for a critical challenge: over 70% of business buyers now rely on digital content as their primary research tool before making purchasing decisions, while generative AI (GenAI) systems increasingly act as gatekeepers to that content. This dual dependency on human engagement and machine discoverability

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Are Your SharePoint Servers at Risk of Cyber Exploitation?
Cyber Security
Are Your SharePoint Servers at Risk of Cyber Exploitation?

Introduction Imagine a scenario where a critical system, relied upon by government agencies, healthcare providers, and large enterprises, becomes a gateway for malicious actors to steal sensitive data and disrupt operations. This is the reality for many organizations using on-premises SharePoint servers, as recent alerts from Microsoft have highlighted active exploitation of severe vulnerabilities. The importance of addressing these risks

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SharePoint Server Exploits – Review
Cyber Security
SharePoint Server Exploits – Review

Unveiling a Critical Threat in Enterprise Tech Imagine a cornerstone of enterprise collaboration, relied upon by countless organizations worldwide, suddenly becoming a gateway for devastating cyber intrusions. SharePoint Server, a pivotal platform for document management and workflow automation, has recently emerged as a prime target for sophisticated cyberattacks. A critical vulnerability has exposed over 100 entities across government, education, and

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How Is AI Shaping the Future of Cyber Warfare with APT28?
Cyber Security
How Is AI Shaping the Future of Cyber Warfare with APT28?

In an era where digital battlegrounds are as critical as physical ones, the emergence of artificial intelligence as a tool for cyber warfare is sending shockwaves through the global security landscape, with a striking example coming from APT28, a Russian state-sponsored threat group. This group has recently deployed a malware known as LameHug, an innovative yet rudimentary tool that harnesses

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How Can CISA’s New Tool Enhance Cyber Incident Response?
Cyber Security
How Can CISA’s New Tool Enhance Cyber Incident Response?

Introduction Imagine a sophisticated cyberattack breaching an organization’s defenses, with adversaries lurking in the system, ready to wreak havoc. In today’s digital landscape, where threats from state-sponsored actors continuously evolve, the ability to respond swiftly and effectively to such incidents is not just an advantage—it’s a necessity. The Cybersecurity and Infrastructure Security Agency (CISA) has introduced a groundbreaking resource to

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Who’s Behind the XSS Forum? Ukraine Arrest Shocks Cyber World
Cyber Security
Who’s Behind the XSS Forum? Ukraine Arrest Shocks Cyber World

What if a single arrest could ripple through the dark corners of the internet, shaking the foundations of cybercrime networks worldwide, and expose the hidden figures driving online malice? In a stunning development, Ukrainian authorities have apprehended a suspected administrator of an XSS forum, a notorious hub for hackers orchestrating cross-site scripting attacks. This dramatic takedown, unfolding in the heart

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How Did Tea’s Data Breach Expose 72,000 User Images?
Cyber Security
How Did Tea’s Data Breach Expose 72,000 User Images?

In an era where digital safety is paramount, a staggering breach at Tea, a women-only dating app designed to prioritize user security, has sent shockwaves through the tech and cybersecurity communities. This incident, affecting users registered before early 2024, exposed approximately 72,000 user images, including sensitive selfies and identification documents used for verification purposes. Beyond the sheer volume of exposed

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NCSC Updates Cyber Framework to Protect UK Infrastructure
Cyber Security
NCSC Updates Cyber Framework to Protect UK Infrastructure

In an era where digital threats loom larger than ever, the United Kingdom faces an urgent need to safeguard its most vital systems from cyber-attacks that could disrupt national security, economic stability, and public safety. The National Cyber Security Centre (NCSC) has taken a significant step forward by updating its Cyber Assessment Framework (CAF), a critical tool designed to enhance

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Redefining Customer Experience with True Value Metrics
Customer Experience (CX)
Redefining Customer Experience with True Value Metrics

What if the very tools meant to measure customer satisfaction are steering businesses down the wrong path? In an era where customer expectations shift at lightning speed, clinging to outdated metrics can spell disaster for even the most established companies, leaving them vulnerable to losing trust and market share. Picture a global retailer pouring millions into campaigns based on high

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Trend Analysis: Generative AI in Banking Innovation
Robotic Process Automation In Fintech
Trend Analysis: Generative AI in Banking Innovation

The Transformative Power of Generative AI in Banking In an era where technology reshapes industries at an unprecedented pace, generative AI (GenAI) stands out as a revolutionary force, particularly in the banking sector, where it is driving innovation to new heights by redefining how financial institutions operate and engage with customers. This cutting-edge technology, capable of creating content, predicting outcomes,

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How Are Super-Duper Shoppers Transforming SA E-commerce?
E-Commerce
How Are Super-Duper Shoppers Transforming SA E-commerce?

South Africa’s online shopping landscape is witnessing a seismic shift, propelled by an elite group of consumers who spend big and demand even more, turning a single click into a trend. These shoppers, whose expectations for speed and personalization are reshaping how brands operate, are known as super-duper shoppers—high-income, tech-savvy individuals who are not just buying products but rewriting the

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