Customer Experience (CX)
In today’s digital landscape, concerns around online scams and data security have become paramount. As consumers are increasingly aware of the potential risks they face, businesses must prioritize
January 22, 2024
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Cyber Security
In a high-profile trial in a metropolitan Helsinki district court, Aleksanteri Tomminpoika Kivimäki faces multiple counts of extortion and leaking data. The charges stem from a data breach
January 22, 2024
Customer Experience (CX)
In the dynamic world of entrepreneurship, customer feedback is a vital component in the process of validating a business idea. By actively seeking feedback from customers, entrepreneurs can
January 19, 2024
Cyber Security
In a recent development, a number of security vulnerabilities have been discovered in the TCP/IP network protocol stack of an open-source reference implementation of the UEFI (Unified Extensible
January 19, 2024
Cyber Security
The cybersecurity landscape is constantly evolving, and even the most diligent organizations can fall victim to cyberattacks. Recently, Framework, a prominent company, experienced a major security breach when
January 19, 2024
Customer Experience (CX)
In today’s competitive market, the success and longevity of a brand heavily rely on its ability to provide exceptional customer experiences. Customer experience encompasses every interaction a customer
January 18, 2024
Customer Experience (CX)
The holiday season of 2023 brought with it a wide range of tools and trends that influenced the way consumers approached their gift-buying. From loyalty programs to buy
January 18, 2024
Cyber Security
In today’s interconnected world, gadgets and systems have become an integral part of our daily lives. From smart devices to home security systems, our reliance on these products
January 18, 2024
Customer Experience (CX)
In today’s fast-paced world, where customers expect quick and accurate solutions to their queries, a knowledge base has emerged as a treasure trove of information. This comprehensive repository
January 17, 2024
Customer Experience (CX)
In today’s competitive market, providing exceptional customer experiences has become a top priority for businesses. Understanding their journeys and keeping up with those expectations is critical to ensuring
January 17, 2024
Cyber Security
HelloFresh, the popular meal-kit company, has recently been hit with a substantial fine by the Information Commissioner’s Office (ICO) in the UK. Following numerous complaints from the public,
January 17, 2024
Cyber Security
The British Library, one of the world’s leading cultural institutions, has announced that its main catalogue will return online on Monday, January 15th, after suffering a debilitating ransomware
January 17, 2024