Customer Experience (CX)
Understanding the value of customer feedback is integral for any business aiming to grow and adapt to ever-changing market demands. Engaging with clients through carefully designed surveys can
June 12, 2024
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Cyber Security
The UK’s National Health Service (NHS) has suffered a paralyzing cyber-attack, severely impacting pathology service provider Synnovis and a number of significant London hospitals, such as King’s College
June 12, 2024
Customer Experience (CX)
In the increasingly competitive marketplace, delivering an exceptional customer journey stands as a beacon for attracting and retaining clientele. Understanding and refining this journey through a targeted customer
June 11, 2024
Cyber Security
The evolution of the cloud era presents complex security challenges that organizations worldwide must navigate. In a move that showcases the cybersecurity industry’s growing focus on comprehensive cloud
June 11, 2024
Customer Experience (CX)
In the fierce arena of modern business, a top-notch customer experience (CX) is what sets a brand apart and secures customer loyalty. Amid stiff competition, where tempting offers
June 10, 2024
Cyber Security
In the face of rising cyber threats, the UK has set a new standard for consumer connectable product security. This development is reshaping the landscape for smartphone manufacturers
June 10, 2024
Cyber Security
In the realm of cyber warfare, a new specter looms over Ukraine, casting a shadow of concern across its defense forces. The emergence of a cyber espionage campaign
June 10, 2024
Cyber Security
The world of telecommunications is reeling from the latest alleged cyber attack. Absolute Telecom PTE Ltd, a Singapore-based telecommunications firm known for its corporate voice call solutions, seems
June 10, 2024
Cyber Security
In the ever-evolving battlefield of cybersecurity, a new nemesis has toppled other contenders to become the primary concern for organizations globally: account takeover attacks. A striking study by
June 7, 2024
Customer Experience (CX)
In modern customer service, consumers frequently encounter a myriad of frustrations from traditional systems. The rise of artificial intelligence (AI) brings promise to revolutionizing the industry and addressing
June 6, 2024
Cyber Security
With the ascension of the Arc browser to the technological forefront, particularly after making waves in the Windows community, a sinister trend has emerged. Cybercriminals, always quick to
June 6, 2024
Customer Experience (CX)
The energy sector is on the cusp of a transformative wave as companies like EDF embark on a journey toward a more digital, customer-centric model. In its latest
June 6, 2024