Customer Experience (CX)
In today’s rapidly evolving business landscape, staying ahead of the curve hinges on an organization’s ability to listen and adapt to its customers’ needs. Understanding and valuing customer
December 20, 2023
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Cyber Security
The US Cybersecurity and Infrastructure Security Agency (CISA) recently conducted an assessment at the request of an unnamed healthcare and public health (HPH) sector organization that used on-premises
December 20, 2023
Customer Experience (CX)
In today’s rapidly evolving business landscape, customer experience (CX) has become a critical differentiator. To meet the ever-increasing expectations of customers, businesses must adapt and constantly evolve. The
December 19, 2023
Customer Experience (CX)
Customer service and customer experience (CX) are critical factors that go beyond the mere act of selling products or services. They encompass every interaction a customer has with
December 19, 2023
Customer Experience (CX)
In today’s rapidly evolving business landscape, staying ahead of the competition requires organizations to be agile and adaptable. Embracing a composable development approach can give businesses the edge
December 19, 2023
Cyber Security
The owner of major apparel and footwear brands, VF Corp, recently fell victim to a ransomware attack, which has resulted in the theft of sensitive corporate and personal
December 19, 2023
Cyber Security
The cybersecurity community is grappling with a critical vulnerability that has recently plagued Apache Struts 2, a popular open-source web application framework. Designated as CVE-2023-50164, this remote code
December 19, 2023
Customer Experience (CX)
Advisory and consulting services have become indispensable in customer experience (CX) transformation programs due to their ability to provide specialized knowledge, strategic guidance, and a data-driven approach. In
December 19, 2023
Cyber Security
The rise of ransomware attacks has been a major concern for organizations across the globe. Among the ransomware strains, ALPHV has emerged as one of the most significant
December 19, 2023
Cyber Security
With the rise of advanced cybercriminal tactics, businesses are facing an alarming increase in browser-based attacks and social engineering campaigns. One concerning trend is the mounting use of
December 19, 2023
Customer Experience (CX)
In the competitive world of retail, providing exceptional customer service is paramount to success. This is especially true during the holiday season when customer expectations are high, and
December 18, 2023
Customer Experience (CX)
In today’s digital age, brands are constantly searching for innovative ways to enhance customer interactions and drive business success. One technology that has revolutionized the customer experience is
December 18, 2023