Artificial Intelligence (AI) has emerged as a promising tool in revolutionizing customer experiences, with the belief that it will significantly reduce customer effort. By leveraging AI technology, organizations
In recent times, the marketplaces and forums of the World Wide Web have been inundated with a surge of fake or stolen Twitter Gold accounts. Notably, this alarming
The court system of the Australian state of Victoria recently fell victim to a devastating cybersecurity incident that compromised the integrity and privacy of video recordings of court
In a worrying turn of events, a group of hackers recently directed their malicious intentions towards Radioactive Waste Management (RWM), a UK government-owned company responsible for handling radioactive
In an alarming trend, the year 2023 witnessed a significant surge in the number of malware families specifically designed to target macOS systems. The discovery of 21 new
Providing outstanding customer service is the key to gaining a competitive edge in today’s business landscape. Customers appreciate a quick response and value the confidence it instills. In
In the vast digital landscape of cyber threats, few groups are as persistent and determined as Kimsuky. Recognized for their relentless pursuit of internal information and technologies, the
Mortgage servicing firm, LoanCare, is grappling with the aftermath of a major data breach that compromised the personal information of more than 1.3 million individuals. The breach occurred
The cybersecurity firm Mandiant has revealed that the recently disclosed vulnerability affecting Barracuda Email Security Gateway (ESG) appliances was exploited by a China-linked threat actor known as UNC4841.
With the ever-increasing digitization and reliance on technology, data breaches and cyber incidents have become a growing concern. The exposure of sensitive information poses significant risks to individuals,
In today’s highly competitive business landscape, delivering exceptional customer experience (CX) is crucial for companies seeking to stand out from the crowd. The advent of artificial intelligence (AI)
Integris Health, the largest nonprofit healthcare system in Oklahoma, has recently become the victim of a data breach that has compromised the personal information of its patients. This
