Cyber Security
In a high-stakes case of corporate espionage that has garnered international attention, former Samsung executives were recently arrested in South Korea for allegedly purloining $3 billion worth of
September 18, 2024
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Cyber Security
The advent of artificial intelligence (AI) in software development has revolutionized the industry, enabling rapid code generation and vastly improving productivity. However, this technological leap comes with its
September 18, 2024
Customer Experience (CX)
Artificial Intelligence (AI) is revolutionizing customer service and agent support, but many businesses wrestle with integrating AI solutions without sacrificing the personal touch that customers value. AI has
September 17, 2024
Cyber Security
In the dynamic landscape of modern cybersecurity, enterprises face increasingly sophisticated threats targeting not just human identities but also non-human identities like applications, bots, and scripts. As the
September 17, 2024
Customer Experience (CX)
In today’s fast-paced digital world, customer expectations are higher than ever. Companies striving for excellence must evolve their strategies to meet and exceed these expectations. Traditional feedback methods,
September 16, 2024
Customer Experience (CX)
Customer experience management (CXM) has become a cornerstone for businesses seeking to maintain a competitive edge. Originating from concepts introduced by Abbott and Alderson in the 1950s, CX
September 16, 2024
Customer Experience (CX)
The impact of customer reviews on e-commerce and brand growth cannot be overstated in today’s digital-first world. A notable trend observed in the past few years is the
September 16, 2024
Cyber Security
In the vast landscape of the internet, the delicate balance of SEO ranking systems can be a decisive factor for digital success. However, the recent exploits by a
September 16, 2024
Cyber Security
The cybersecurity landscape is increasingly fraught with sophisticated threats, and the latest campaign by the notorious North Korean Lazarus Group exemplifies this shift. By targeting software developers with
September 13, 2024
Customer Experience (CX)
The rapid evolution of marketing technology (Martech) is significantly altering how businesses interact with their customers. As the digital landscape becomes increasingly sophisticated, the need for an engaging
September 13, 2024
Cyber Security
Transport for London (TfL) has revealed that last week’s cyber attack is far more serious than initially perceived, potentially exposing the personal data of thousands of passengers and
September 12, 2024
Cyber Security
Ivanti has rolled out crucial software updates aimed at mitigating multiple vulnerabilities in its Endpoint Manager (EPM) software, targeting a spectrum of security flaws that could potentially jeopardize
September 12, 2024