Cyber Security
In recent years, threat actors have increasingly targeted Apache Struts 2, exploiting vulnerabilities in its code to gain unauthorized access to web applications. These vulnerabilities pose a significant
January 26, 2024
Read More
Cyber Security
Federal authorities have issued a warning regarding potential attacks on healthcare sector firms that utilize ConnectWise’s remote access tool, ScreenConnect. The Department of Health and Human Services’ Health
January 26, 2024
Customer Experience (CX)
In the fast-paced digital landscape, brands constantly strive to leave a lasting impression on their customers. The key to success lies in achieving personalization and delivering seamless experiences
January 25, 2024
Customer Experience (CX)
In today’s digital landscape, AI conversations are revolutionizing how businesses interact with their customers. From AI-powered chatbots to virtual assistants, Conversational AI is playing a pivotal role in
January 25, 2024
Cyber Security
In a startling revelation, a new 12TB database containing a staggering 26 billion records has been discovered exposed online. The scale and scope of this leak are unprecedented,
January 25, 2024
Cyber Security
In recent years, the dark web has witnessed a significant increase in discussions surrounding the illicit use of ChatGPT and other Large Language Models (LLMs). According to the
January 25, 2024
Cyber Security
In recent years, cyber espionage has become a significant concern for governments and organizations worldwide. A recent revelation by cybersecurity firm Mandiant, part of Google Cloud, has shed
January 25, 2024
Cyber Security
In today’s digital world, cookies play a vital role in modern web analytics, providing valuable insights into user behavior and preferences. However, with the increasing focus on data
January 25, 2024
Cyber Security
Language models (LMs) have gained significant traction across various industries and use cases. From customer service chatbots to content creation tools, LMs offer unprecedented capabilities in generating human-like
January 25, 2024
Customer Experience (CX)
In today’s competitive business world, establishing a strong first impression with clients is vital for both short-term sales success and long-term professional relationships. A positive initial encounter can
January 24, 2024
Customer Experience (CX)
The ever-evolving customer journey has witnessed a remarkable shift towards intelligent customer experience (CX), largely driven by advances in Artificial Intelligence (AI). In the Zendesk annual Customer Experience
January 24, 2024
Cyber Security
As technology evolves, the significance of securing personal data stored in online platforms becomes increasingly critical. Among these platforms, Apple iCloud serves as a hub for storing images,
January 24, 2024