In an era where digital threats evolve at an unprecedented pace, a new player has emerged on the ransomware scene, sending shockwaves through the cybersecurity community with its sophisticated approach to cybercrime. Known as GLOBAL GROUP, this ransomware-as-a-service (RaaS) operation has quickly captured attention since surfacing earlier this year, targeting a wide range of industries across multiple continents, including Australia,
What if a single phone call could feel as personal as a conversation with a trusted friend, no matter where in the world the caller is located? In an era where customer expectations soar higher than ever, Connect, a global powerhouse in technology-driven customer experience solutions, has made a groundbreaking move by acquiring Elerian AI, a pioneer in conversational artificial
Introduction to Agentic AI and Its Business Implications Imagine a digital workforce that operates autonomously, handling complex business tasks with the precision of a seasoned employee—agentic AI promises just that, with projections estimating that over 60% of enterprises will integrate such systems into their operations within the next two years, according to recent industry forecasts. This transformative technology, powered by
What if the very tool used to navigate the digital world—your web browser—became a gateway for cybercriminals to steal your most private information? In an age where online security is paramount, a menacing new threat known as SHUYAL has emerged, silently infiltrating 19 popular browsers, from Google Chrome to privacy-focused options like Tor. This malware doesn’t just lurk in the
I’m thrilled to sit down with Dominic Jainy, a seasoned IT professional with deep expertise in artificial intelligence, machine learning, and blockchain. With a passion for applying these technologies across industries, Dominic brings a unique perspective to the emerging cybersecurity threats in AI-powered development. Today, we’ll dive into a particularly insidious supply-chain threat known as the “slopsquatting attack,” which targets
Setting the Stage for iOS 26 Imagine a world where your smartphone anticipates your needs before you even voice them, safeguarding your privacy with cutting-edge tools while delivering seamless performance that transforms your daily interactions. This is the promise of iOS 26, Apple’s latest operating system update, rolled out in the first half of September. As millions of iPhone users
In an era where digital assets are as critical as physical infrastructure, a staggering statistic sets the stage for concern: ransomware attacks have surged by over 60% globally in the past two years, targeting corporations with unprecedented precision. Among the latest victims stands Dell, a titan in the technology hardware sector, recently breached by the emerging extortion group World Leaks.
What if the key to surpassing competitors lies not in flashy innovations or aggressive marketing, but in something as fundamental as listening to customers? Every piece of feedback—whether a glowing review, a sharp critique, or a subtle suggestion—offers a direct glimpse into what truly matters to the audience. This feature dives deep into 20 proven strategies to transform these insights
What if over half of all business-to-business operations were quietly undermining their own success? A recent study has uncovered a staggering reality: 52% of B2B organizations are caught in a web of inefficiency and obsolescence, threatening their ability to thrive in a hyper-competitive market. This alarming statistic, dubbed “The 52% Problem,” paints a vivid picture of a crisis that could
In today’s hyper-competitive talent market, a staggering statistic reveals the urgency of addressing employee turnover: nearly half of employees who leave voluntarily believe their organization or manager could have done something to prevent their departure, according to Gallup data. This alarming figure underscores a critical challenge for businesses striving to maintain a stable workforce amid shifting workplace expectations. Retention has
In an era where digital connectivity underpins every facet of society, a staggering reality emerges: millions of systems worldwide remain vulnerable to exploitation within hours of a flaw’s discovery, posing a severe risk to both personal and critical infrastructure. Imagine a single unpatched browser or server becoming the gateway for attackers to infiltrate sensitive data or disrupt essential services. This
Introduction Imagine a scenario where a customer, frustrated with a delayed flight, receives an instant update on rebooking options and gate changes without ever waiting on hold. This is no longer a distant dream but a reality powered by AI agents, which are revolutionizing customer service across industries by offering speed, consistency, and personalization at scale. These intelligent systems are
