Cyber Security
In response to the growing threat of ShrinkLocker ransomware, which uses VBScript and Windows’ BitLocker encryption feature, Bitdefender has taken a proactive measure by releasing a decryptor tool.
November 19, 2024
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Customer Experience (CX)
In today’s highly competitive digital landscape, businesses are constantly seeking ways to stand out and secure customer loyalty. One effective strategy is adopting a customer-centric approach to leadership.
November 18, 2024
Customer Experience (CX)
In today’s digital age, providing an exceptional search experience is crucial for businesses aiming to meet and exceed customer expectations. A well-optimized search functionality can significantly enhance user
November 18, 2024
Customer Experience (CX)
Generative AI’s promise to revolutionize customer experience in the retail sector is gaining traction due to its capability to provide efficient and personalized services. Bain’s research indicates optimism
November 18, 2024
Cyber Security
The recent discovery of a significant data breach due to a critical vulnerability in the MOVEit file transfer software has sent shockwaves through various industry sectors. Identified as
November 18, 2024
Cyber Security
The increasing frequency of scam phone calls has become a significant concern, with a majority of Brits wary of being caught in the fraudulent web. Over two-thirds of
November 18, 2024
Cyber Security
When Palo Alto Networks’ Unit 42 recently discovered two significant security vulnerabilities in Google’s Vertex AI machine learning (ML) platform, it highlighted notable risks. These vulnerabilities have the
November 18, 2024
Customer Experience (CX)
In an era where customer interactions are increasingly complex and spread across numerous channels, understanding the customer’s journey is crucial for businesses aiming to enhance engagement and build
November 15, 2024
Customer Experience (CX)
The potential for 2025 to be the breakout year for immersive customer experiences (CX) is driven largely by exciting advancements in augmented reality (AR) and virtual reality (VR)
November 15, 2024
Cyber Security
In a bid to enhance security transparency and build trust within the IT community, Google Cloud has taken the significant step of assigning Common Vulnerabilities and Exposures (CVE)
November 15, 2024
Cyber Security
The recent security disclosure from Microsoft has revealed a critical vulnerability within Active Directory Certificate Services (AD CS), specifically tagged as CVE-2024-49019. This Elevation of Privilege (EoP) flaw
November 15, 2024
Customer Experience (CX)
The business-to-business (B2B) landscape is rapidly evolving, and traditional customer experience (CX) frameworks may no longer suffice in meeting the dynamic demands of modern enterprises. For years, standardized
November 14, 2024