Cyber Security
The U.S. government’s approach to cybersecurity ushers in an era of profound change for the realm of software security. It anchors this change upon the foundational National Cybersecurity
May 9, 2024
Read More
Customer Experience (CX)
The customer experience (CX) landscape is constantly evolving as companies seek innovative ways to engage customers and streamline their operations. Sprinklr’s introduction of the Digital Twin is a
May 8, 2024
Cyber Security
In a world increasingly dependent on digital infrastructure, the specter of cyber threats looms large. Addressing this concern head-on, U.S. Secretary of State Antony Blinken laid out a
May 8, 2024
Customer Experience (CX)
In an era dominated by the need for quick resolutions and digital convenience, chatbots have emerged as crucial players in the customer service arena. By simulating human conversation
May 7, 2024
Cyber Security
The healthcare sector is facing a soaring cybersecurity challenge, and MedStar Health’s recent breach brings the issue into sharp relief. In a serious breach of security, MedStar Health
May 7, 2024
Cyber Security
Germany, a key pillar in the European community and an influential global power, has found itself in the crosshairs of a sophisticated cyber espionage operation. The recent revelations
May 7, 2024
Customer Experience (CX)
Understanding the customer journey in its entirety is crucial for any business aiming to foster strong relationships with its audience. It’s here that the concept of the “zero
May 6, 2024
Customer Experience (CX)
The ever-evolving digital landscape presents businesses with both opportunities and challenges in managing customer data. As companies leverage customer information to enhance experiences through Artificial Intelligence (AI) and
May 3, 2024
Customer Experience (CX)
CleverTap, a leading customer engagement and retention platform, has introduced a novel AI engine dubbed Clever.AI, destined to transform the realm of customer interactions significantly. This groundbreaking tool
May 2, 2024
Customer Experience (CX)
In the rapidly evolving landscape of artificial intelligence (AI), businesses are continually seeking innovative ways to improve customer experiences. As digital transformation becomes a central goal for many
May 1, 2024
ABM Marketing Technology
In the rapidly evolving realm of B2B marketing, account-based marketing (ABM) has emerged as a beacon of personalized strategy aimed at generating higher returns on investment. As businesses
May 1, 2024
Cyber Security
The digital realm faces a relentless surge in ransomware attacks, as evidenced by an alarming increase through the early months of 2024. This worrying escalation, meticulously documented by
May 1, 2024