
In today’s highly competitive business landscape, acquiring new customers can be an expensive and time-consuming endeavor. Research shows that acquiring a new customer can cost up to five
In today’s highly competitive business landscape, acquiring new customers can be an expensive and time-consuming endeavor. Research shows that acquiring a new customer can cost up to five
In today’s hyperconnected world, a seamless and personalized customer experience (CX) is paramount for businesses to thrive. Customer journey mapping tools have emerged as invaluable assets, empowering companies
Law firm Morgan & Morgan has filed a class-action lawsuit against Tampa General Hospital on behalf of three victims affected by a significant data breach. Between May 12th
Across the board, the state of cybersecurity is marked by shock and confusion. Even cash-rich companies like Cisco, Microsoft, and Google have been forced to make large-scale layoffs,
The potential disruption of gen AI in customer service and various industries is increasingly evident. As technology continues to advance at an unprecedented pace, companies are recognizing the
In a groundbreaking investigation, the cybersecurity startup Halcyon has exposed the operations of an Iranian-run company named Cloudzy. This company has been providing command-and-control (C2) services to over
In a stunning incident that has sent shockwaves through the healthcare industry, the notorious Cl0p ransomware gang has reportedly leaked private patient data allegedly belonging to CareSource. As
The McAlester Regional Health Center in Oklahoma has fallen victim to a ruthless ransom group known as Karakurt. This nefarious gang claims to have stolen a staggering 126GB
In today’s digital landscape, data security has become paramount to both businesses and consumers. With cyber threats on the rise, consumers are increasingly wary of potential data breaches
In today’s digitally-driven world, customer experience (CX) has become a key differentiator for businesses. To ensure a competitive edge, organizations must prioritize the practice of CX and employ
The rapid growth of ransomware attacks has raised concerns about the role of cyber insurance in perpetuating this cyber threat. While cyber insurance provides financial protection to policyholders,
In a move that has raised concerns among cybersecurity experts, Google recently introduced eight new top-level domains, including .mov and .zip. While these domains offer new opportunities for
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