Cyber Security
Ransomware is a growing concern for companies of all sizes, and cybersecurity researchers have recently shed light on a new strain called CACTUS. This ransomware has been targeting
May 9, 2023
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Customer Experience (CX)
In a highly competitive marketplace, customer retention has become more important than ever. With numerous options available to customers, they can easily take their business elsewhere if they
May 9, 2023
Customer Experience (CX)
Over the past few years, we have witnessed the rise of artificial intelligence in all sectors of businesses, which has been transforming the way we work. In customer
May 9, 2023
Customer Experience (CX)
In today’s competitive marketplace, creating a desirable product or service is not enough to guarantee success. High-quality customer experiences are the key to building a loyal following, increasing
May 8, 2023
Customer Experience (CX)
The business world has undergone a significant shift in recent years, with more and more companies embracing a customer-first strategy. The shift towards prioritizing the customer experience is
May 8, 2023
Customer Experience (CX)
Customer experience has become a critical differentiator in today’s highly competitive business landscape. Customers are no longer only looking for high-quality products or services from businesses, but they
May 7, 2023
Customer Experience (CX)
Customer satisfaction is an essential component of business success. It refers to the level of happiness or contentment that customers experience when they interact with a company. With
May 5, 2023
Customer Experience (CX)
In today’s modern world, the customer service sector has undergone significant transformation over the last few years. With the rise of e-commerce and social media, customers can now
May 4, 2023
Cyber Security
Recent reports have revealed that three advanced persistent threat (APT) groups have used Facebook and Instagram to target individuals located in South Asia as part of their cyber
May 4, 2023
Customer Experience (CX)
In today’s highly competitive market, customer experience (CX) has emerged as a critical strategic differentiator. With the horizon for the global economy remaining uncertain, CX is increasingly being
May 4, 2023
Customer Experience (CX)
As a business, what is the key to success? Exceptional service, innovative strategy, and quality products are definitely critical factors. However, none of this matters if you cannot
May 4, 2023
Customer Experience (CX)
When it comes to business decisions, it’s easy to assume that rationality trumps all. However, the reality of human nature is much more complex than that. Emotions play
May 4, 2023