Customer Experience (CX)
In today’s highly competitive business landscape, B2B customers have become more demanding than ever before. Gone are the days when offering a quality product or service was enough
August 17, 2023
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Cyber Security
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has recently added a significant security flaw in Citrix ShareFile Storage Zones Controller to its Known Exploited Vulnerabilities (KEV) catalog.
August 17, 2023
Customer Experience (CX)
In today’s competitive business landscape, customer loyalty is a valuable asset that can significantly impact the success and growth of a company. Loyal customers not only provide stability
August 16, 2023
Customer Experience (CX)
In today’s fast-paced business landscape, providing exceptional customer experiences (CX) is crucial for success. With the rise of technology and automation, conversational AI has emerged as a powerful
August 16, 2023
Customer Experience (CX)
In today’s highly competitive market, companies of all sizes are increasingly focusing on improving customer experience (CX) to gain a competitive edge. With the emergence of cutting-edge technologies
August 15, 2023
Cyber Security
Attackers are constantly evolving their tactics to find new ways to exploit vulnerabilities and deceive unsuspecting users. One such method that is on the rise involves targeting abandoned
August 15, 2023
Cyber Security
A series of security vulnerabilities have recently been discovered, posing a significant threat to the security of critical data center operations. The vulnerabilities have been found in CyberPower’s
August 15, 2023
Cyber Security
In a significant development, the US Department of Homeland Security (DHS) has initiated an investigation into Microsoft’s security practices in the wake of a recent cyber-espionage campaign believed
August 14, 2023
Customer Experience (CX)
Every interaction a customer has with a company leaves a lasting impression. This includes not only the initial engagement and ongoing relationship but also the off-boarding process when
August 14, 2023
Customer Experience (CX)
The Importance of Customer Retention: Trends, Strategies, and the Power of Extraordinary Experiences
In today’s highly competitive business landscape, the significance of customer retention cannot be overstated. It not only ensures long-term profitability but also fosters brand loyalty and advocacy. As
August 11, 2023
Cyber Security
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has recently identified a critical security vulnerability in Microsoft’s .NET and Visual Studio products. Tracked as CVE-2023-38180, this high-severity flaw
August 11, 2023
Cyber Security
The rapid growth of generative AI models has undoubtedly revolutionized the tech landscape. However, this progress comes with unintended consequences, particularly in the realm of cybersecurity. Hackers are
August 11, 2023