Customer Experience (CX)
The concept of customer experience (CX) has long been associated with B2C businesses that cater to individual customers. However, the rise of digital transformation and the changing preferences
April 5, 2023
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Customer Experience (CX)
The broadcasting industry has undergone a significant shift in recent years with the advent of digital media and changing consumer behaviors. In this modern era, listeners want a
April 4, 2023
ABM Marketing Technology
In today’s digital age, businesses must adapt to cater to the needs and preferences of their customers. The internet has become the primary mode of communication and shopping,
April 4, 2023
Customer Experience (CX)
In today’s increasingly diverse society, it is crucial for companies to embrace diversity and inclusion (DEI) as part of their business practices. Not only does diversity and inclusion
April 3, 2023
Customer Experience (CX)
Companies that aim to stay relevant and competitive must embrace diversity, equity, and inclusion (DEI) initiatives. The world is becoming increasingly diverse, and businesses that do not prioritize
March 30, 2023
Cyber Security
A new cyber-espionage group, dubbed APT43, has been attributed to a series of attack campaigns aimed at gathering strategic intelligence that aligns with Pyongyang’s geopolitical interests since 2018.
March 29, 2023
Cyber Security
Virtualization-Based Security (VBS) is a feature in Windows 11 intended to heighten system security. However, according to Tom’s Hardware, a leading tech hardware review site, the feature has
March 28, 2023
Cyber Security
As the world continues to rely more on technology, cyber attacks are becoming more common and sophisticated. One of the latest threats is MacStealer, a new information-stealing malware
March 27, 2023
Customer Experience (CX)
In today’s fast-paced business world, customer satisfaction is more important than ever. One of the most critical factors in achieving this satisfaction is maintaining proper phone etiquette. When
March 24, 2023
Cyber Security
A serious security vulnerability has been discovered in the WooCommerce Payments plugin for WordPress, which could allow a hacker to gain unauthorized admin access to impacted online stores.
March 24, 2023
Cyber Security
In the first quarter of 2023, telecom providers in the Middle East became the targets of a new cyber attack campaign conducted by a Chinese espionage actor. Attribution
March 23, 2023
Cyber Security
OpenAI’s ChatGPT, an artificial intelligence chatbot used by companies and individuals worldwide, recently experienced a severe flaw that exposed users’ chat history. The flaw, initially reported by a
March 23, 2023