
Cloudflare, an internet infrastructure and cybersecurity company, found itself unexpectedly thrown into the throes of a gargantuan HTTP attack of unprecedented scale. With over 201 million requests per
Cloudflare, an internet infrastructure and cybersecurity company, found itself unexpectedly thrown into the throes of a gargantuan HTTP attack of unprecedented scale. With over 201 million requests per
In a rapidly evolving business landscape, companies have come to realize the significance of optimizing customer experiences. A study revealed that 80% of companies now spend more to
Customer experience chatbots have long been hailed as the future of automated customer service. However, these chatbots often fall short of meeting the expectations set by their human
In today’s rapidly evolving digital landscape, companies are constantly seeking ways to leverage advanced technologies to improve their operations. Alida, a leading customer experience management platform, has successfully
In today’s digital age, cybersecurity has become vital for individuals to protect their personal information and online presence. However, a recent study uncovered a concerning trend among Brits,
Google’s research team has taken a significant step in enhancing cybersecurity by launching two capture-the-flag (CTF) challenges – v8CTF and kvmCTF. The v8CTF challenge specifically focuses on Google
In today’s highly competitive business landscape, brands recognize the significance of delivering a compelling and rewarding customer experience. Engaging customers throughout their journey has become a top priority
In recent years, the world has witnessed unprecedented shifts in consumer-brand interactions, driven by various factors, including technological advancements and cultural transformations. However, it was the global pandemic
The recent surge in Predator spyware has sent shockwaves through the global security landscape, revealing the extensive reach of an underground trade that operates in a shadowy and
In today’s competitive business landscape, customer service plays a vital role in ensuring a positive customer experience and fostering brand loyalty. However, businesses often overlook the pivotal role
In today’s digital era, artificial intelligence (AI) has revolutionized various industries, and e-commerce is no exception. With the rapid progression of AI technology, online stores are more optimistic
In today’s ever-evolving marketing landscape, Account-Based Marketing (ABM) has emerged as a highly effective strategy for B2B organizations to target and engage key accounts with personalized content and
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