
In today’s fast-paced and highly competitive business environment, especially for service-centric organizations like Contract Research Organizations (CROs), software services, consulting firms, and engineering businesses, efficiency and cohesion are paramount. The importance of integrating various business management systems, particularly Professional Services Automation (PSA), with Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Human Capital Management (HCM) systems cannot be overstated.