
Riverty, a renowned global fintech company, was grappling with numerous inefficiencies in their CRM system. Faced with fragmented activities, slow processes, and underutilized functionalities, the company sought an innovative solution. Enter Capgemini Invent, armed with the latest AI technologies from Microsoft to breathe new life into Riverty’s CRM capabilities. This strategic overhaul aimed to streamline sales processes and invigorate the










