Avatar photo

Kaila Davis

Kaila Davis holds expertise in Artificial Intelligence, Machine Learning, and Customer Data Managment. Kaila's work is influential, having been cited by thought leaders and captains of industry at various conferences. Her work has also been instrumental in helping companies develop strategies and architecture to capture and effectively use customer data. 
Cloud-based data warehouses: Should you use them as your customer data platform?
Customer Data Management
Cloud-based data warehouses: Should you use them as your customer data platform?

In recent years, cloud-based data warehouses (DWHs) have become increasingly popular as a solution for storing and managing large sets of data. DWHs offer several benefits including simpler deployment, greater scalability, and better performance for a growing set of data-driven use cases. Using Data Warehousing hubs lets companies avoid the hassle of managing on-premises infrastructure, which can be slow, expensive

Read More
Capturing First-Party Data: It’s About the Experiences, Not Just Policies
Customer Data Management
Capturing First-Party Data: It’s About the Experiences, Not Just Policies

In the world of marketing, data has become the lifeblood of every organization’s operations. Marketers are continuously looking for ways to acquire customer data, especially first-party data, which has been proven to be the most valuable kind. But how should companies go about capturing this data in a way that protects customer privacy and drives growth? New research from Gartner

Read More
How Artificial Intelligence-Driven Models Could Help Prevent Forced Evictions in the US
AI and ML
How Artificial Intelligence-Driven Models Could Help Prevent Forced Evictions in the US

Forced eviction has been a significant issue impacting low-income renters in the United States for many years. Facing the threat of eviction is a devastating experience for families who are already struggling to make ends meet, with many individuals unable to secure alternative housing in a timely manner. To help address this issue, researchers from the Penn State College of

Read More
How Customer Data Platforms Help Businesses Prioritize Trust and Privacy
Customer Data Management
How Customer Data Platforms Help Businesses Prioritize Trust and Privacy

In recent years, data collection has become a crucial aspect of businesses, especially with the ongoing digital revolution. Companies collect data on their customers by analyzing purchasing behavior, online browsing habits, and social media activity, among other things. Big data offers businesses a wealth of timely and useful insights into their customers, which they can use to create personalized product

Read More
Striking the Balance: Navigating First-Party Data Strategies and Privacy Concerns in the Marketing Landscape
Customer Data Management
Striking the Balance: Navigating First-Party Data Strategies and Privacy Concerns in the Marketing Landscape

Data is the backbone of modern-day marketing. It provides businesses with invaluable insights into customer behavior, preferences, and demographics. However, with the growing concern for consumer privacy and the deprecation of third-party cookies, executing first-party data strategies that balance a value exchange with privacy is becoming more and more challenging. In this article, we take an in-depth look at Gartner’s

Read More
Adobe and RainFocus Join Forces for Enhanced User Personalization
Customer Data Management
Adobe and RainFocus Join Forces for Enhanced User Personalization

The events industry has been steadily growing and has now become a significant part of the marketing mix. As such, the demand for smarter, data-driven solutions has also risen. Adobe, a leader in marketing software, has partnered with RainFocus, an event marketing technology company, to bring event marketing technology into its customer data platform. This partnership aims to boost marketing

Read More
“Microsoft Advertising’s New BMM Keyword Serving: What it Means for Advertisers and How to Adjust Campaigns”
Customer Data Management
“Microsoft Advertising’s New BMM Keyword Serving: What it Means for Advertisers and How to Adjust Campaigns”

Microsoft Advertising is a widely used platform by digital marketers to run search ads on the Bing search engine. It is essential for businesses that aim to reach new customers and promote their products or services. Choosing the right keywords is a crucial aspect of a successful search advertising campaign, and the use of broad match modifier (BMM) keywords has

Read More
Mastering the Future of Marketing: Embracing First– and Second–Party Data, Data Clean Rooms, and Adapting to the Evolving AdTech Landscape
Customer Data Management
Mastering the Future of Marketing: Embracing First– and Second–Party Data, Data Clean Rooms, and Adapting to the Evolving AdTech Landscape

Many changes in consumer tracking and consent-first policies have dramatically impacted the third-party ecosystem that powered media buying for two decades. In response, brands need to consider embracing first and second-party data strategies. Data clean rooms (DCRs) can enable collaboration between brands, but they are not the superhero solution for marketing strategies. This article identifies how the importance of trustworthy

Read More
Maximizing Profitability: A Guide to Utilizing Google Performance Max Updates for Direct-to-Consumer Brands
Customer Data Management
Maximizing Profitability: A Guide to Utilizing Google Performance Max Updates for Direct-to-Consumer Brands

With the recent updates to Performance Max campaigns, DTC brands now have an even better opportunity to ensure brand safety and profitable ad spend for their products. These updates aim to provide more levers for improved performance and effective audience targeting on Google. In this article, we will explore the advantages of using Google Ads and how audience targeting can

Read More
The Significance of Personalization and Data Quality in Modern Data Collection and Analysis
Customer Data Management
The Significance of Personalization and Data Quality in Modern Data Collection and Analysis

The digital-first economy has created a demand for personalized and immersive experiences that allow users to engage with brands in innovative ways. As a result, vendors are increasingly collecting and analyzing zero- and first-party data to build better brand loyalty and enhance customer experiences. However, for companies to succeed in this environment, they must understand the role that personalization plays

Read More
Voice of Customer Tools: Enhancing the Customer Experience with Actionable Insights
Customer Data Management
Voice of Customer Tools: Enhancing the Customer Experience with Actionable Insights

Voice of Customer (VoC) tools are an essential part of any business that seeks to understand and meet the needs of its customers. These tools allow businesses to collect and analyze feedback directly from customers, which can be used to make informed decisions about product development, marketing, and customer support. There are several types of VoC tools available, including customer

Read More