Avatar photo

Kaila Davis

Kaila Davis holds expertise in Artificial Intelligence, Machine Learning, and Customer Data Managment. Kaila's work is influential, having been cited by thought leaders and captains of industry at various conferences. Her work has also been instrumental in helping companies develop strategies and architecture to capture and effectively use customer data. 
Maximizing Profitability: A Guide to Utilizing Google Performance Max Updates for Direct-to-Consumer Brands
Customer Data Management
Maximizing Profitability: A Guide to Utilizing Google Performance Max Updates for Direct-to-Consumer Brands

With the recent updates to Performance Max campaigns, DTC brands now have an even better opportunity to ensure brand safety and profitable ad spend for their products. These updates aim to provide more levers for improved performance and effective audience targeting on Google. In this article, we will explore the advantages of using Google Ads and how audience targeting can

Read More
The Significance of Personalization and Data Quality in Modern Data Collection and Analysis
Customer Data Management
The Significance of Personalization and Data Quality in Modern Data Collection and Analysis

The digital-first economy has created a demand for personalized and immersive experiences that allow users to engage with brands in innovative ways. As a result, vendors are increasingly collecting and analyzing zero- and first-party data to build better brand loyalty and enhance customer experiences. However, for companies to succeed in this environment, they must understand the role that personalization plays

Read More
Voice of Customer Tools: Enhancing the Customer Experience with Actionable Insights
Customer Data Management
Voice of Customer Tools: Enhancing the Customer Experience with Actionable Insights

Voice of Customer (VoC) tools are an essential part of any business that seeks to understand and meet the needs of its customers. These tools allow businesses to collect and analyze feedback directly from customers, which can be used to make informed decisions about product development, marketing, and customer support. There are several types of VoC tools available, including customer

Read More
Trusting AI Chatbots Poses a Challenge: Thoughts on AI-Generated Testimony
AI and ML
Trusting AI Chatbots Poses a Challenge: Thoughts on AI-Generated Testimony

The rapidly evolving field of artificial intelligence (AI) has led to the emergence of chatbots that can generate natural language. As more people turn to AI-powered chatbots for various tasks, such as customer service, product recommendations, and psychotherapy, there is an increasing need to examine how humans interact with these chatbots. One critical aspect of such interactions involves the question

Read More
Understanding the Difference Between Third-Party Data and Cookies
Customer Data Management
Understanding the Difference Between Third-Party Data and Cookies

In today’s digital age, it is essential to understand the differences between third-party data and third-party cookies. Third-party data is information gathered from other sources such as websites, apps, and other digital services. Third-party cookies, on the other hand, are pieces of code that are stored in your browser and track your online activity. While the two concepts are often

Read More
Comparing Mastodon and Facebook: Which Social Platform is Best for Advertisers?
Customer Data Management
Comparing Mastodon and Facebook: Which Social Platform is Best for Advertisers?

I. Introduction A. Overview of Decentralized Social Media Platforms In recent years, social media has become an essential tool for businesses looking to promote their products and services. With the rise of decentralized social media platforms, companies now have a variety of options when it comes to utilizing this technology for marketing purposes. In this article, we will explore two

Read More
Evaluating the Success of a Customer Data Platform: A Comprehensive Framework
Customer Data Management
Evaluating the Success of a Customer Data Platform: A Comprehensive Framework

The modern world is a constantly shifting landscape, and with it comes changing customer expectations. As a result, it has become essential for businesses to stay ahead of the curve and make the most out of their customer data. To achieve this, businesses must employ the Customer Data Platform (CDP) Adoption Framework, which is an important tool for assessing the

Read More
Leverage Data-Driven Marketing to Maximize Campaign Effectiveness
Customer Data Management
Leverage Data-Driven Marketing to Maximize Campaign Effectiveness

Data-driven marketing is a powerful tool that can be used by companies of all sizes to gain valuable insights into their customers and markets as well as optimize their operations. By leveraging data and analytics, companies can create highly effective targeted campaigns that are tailored to each segment’s needs and preferences in order to maximize engagement and conversions. Additionally, by

Read More
Evaluating a Customer Data Platform: Key Components and Considerations
Customer Data Management
Evaluating a Customer Data Platform: Key Components and Considerations

The evaluation of a Customer Data Platform (CDP) is an essential step in its successful adoption into a company’s operations. To ensure the successful implementation of a CDP, it is important to evaluate various aspects of the CDP such as data availability, integrations, user access, audience management, activations and identity resolution. Companies have high expectations for a CDP to significantly

Read More