The global market for Contact Center as a Service (CCaaS) subscription services is expected to witness substantial growth in the coming years. According to a recent study conducted by Juniper Research, CCaaS subscription services are projected to generate over $18 billion in revenue by 2028. This article delves into the findings of the study, exploring the key factors driving the
A Paris-based startup called Capsule is on a mission to transform the way users seek out their daily news. By combining the power of AI technology and human editorial curation, Capsule aims to become the “Spotify for news.” With its innovative app, Capsule offers a unique and personalized news experience that caters to the individual preferences of its users. App
With the rapid advancements in artificial intelligence (AI), tech giants are striving to stay ahead in this transformative field. Among the frontrunners, Amazon has found itself in the uncomfortable position of chasing Microsoft in AI. In this article, we will explore the rivalry between Amazon and Microsoft in the AI space, the potential consequences for Amazon being behind, the evolving
In a groundbreaking partnership, Absci and AstraZeneca have joined hands to harness the power of artificial intelligence (AI) in the quest for a novel cancer treatment. This collaboration marks a significant milestone in the field of drug discovery, showcasing the potential of AI in revolutionizing the way we combat cancer. Integration of Absci’s Integrated Drug Creation Platform with AstraZeneca’s Oncology
In the rapidly expanding field of artificial intelligence, language models have gained significant attention due to their capacity to generate human-like text. ChatGPT and Google Bard are two popular AI language models that excel in different aspects of text generation. Understanding their capabilities and limitations is crucial for deciding which model best suits your specific requirements. ChatGPT Overview ChatGPT, developed
In today’s digital age, businesses are inundated with an overwhelming amount of customer data. Unlocking the potential of this data and transforming it into actionable insights is no easy task. Fortunately, this is where Customer Data Platforms (CDPs) come into play. At their core, CDPs act as comprehensive systems that aggregate and organize diverse customer data sources into unified profiles.
Measuring Benefits, Enhancing Customer Experience, and NaviThe rapidly evolving landscape of artificial intelligence (AI) has brought about opportunities and challenges for organizations across industries. In 2024, executive decision-makers find themselves exploring how to effectively measure the benefits of AI tools. Additionally, more companies are leveraging AI to enhance the customer experience through personalized content and recommendations. However, caution is advised
In recent years, generative AI has made significant strides in various domains, capturing attention for its ability to produce novel and innovative outputs. However, its impact extends far beyond creative applications. Generative AI is now revolutionizing the analysis of structured enterprise data by unlocking hidden insights and fundamentally transforming how businesses extract intelligence from their data. The Conversion of Natural
In the rapidly evolving field of artificial intelligence (AI), task-based models have been the foundation of enterprise AI for a long time. However, with the emergence of Large Language Models (LLMs), they have taken their place as another powerful tool in the AI arsenal. This article explores the importance of task-specific models alongside LLMs and highlights their respective benefits and
OpenAI, the prominent artificial intelligence research laboratory, has recently encountered delays in the launch of its highly anticipated GPT Store. Intended to be an app store for AI, the GPT Store aims to revolutionize the availability and accessibility of AI models. However, due to a leadership shakeup within the company, the launch has been postponed. Leadership Shakeup The primary reason
In September and October, the consumption of Snowflake services experienced a significant surge as enterprises embraced cloud migration in anticipation of adopting AI. This article delves into the reasons behind this growth and explores the impact on Snowflake’s revenue and overall business strategy. Growing Usage of Snowpark The usage of Snowflake’s powerful processing solution, Snowpark, witnessed a remarkable 47% quarter-over-quarter
In today’s rapidly evolving technological landscape, the rise of artificial intelligence (AI) has brought about immense opportunities and challenges for businesses. While AI holds great potential for innovation, it also requires a delicate balance between fostering advancements and implementing effective governance. Smart regulation around AI not only protects businesses from unnecessary risks but also provides them with a competitive advantage.
