
In today’s fast-evolving technological landscape, cybersecurity has become an integral part of business and IT operations. Recently, a noteworthy vulnerability chain was discovered in SysAid’s On-Premise IT Service Management (ITSM) platform. This flaw is particularly alarming as it facilitates pre-authenticated Remote Command Execution (RCE). By combining XML External Entity (XXE) vulnerabilities and an OS command injection flaw, this vulnerability enables










