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Caitlyn Jones

Caitlyn Jones tackles the world of Employment Law and FinTech Insurance in her work. Employment Law is a key area across all businesses, and Caitlyn brings an eagle eye for detail to her writing, ensuring processes, procedures, and the latest rules and legislation are always uncovered, dissected, and made easy to apply. 
AI and InsurTech Drive M&A Surge in 2025 Insurance Sector
FinTech Insurance
AI and InsurTech Drive M&A Surge in 2025 Insurance Sector

The convergence of artificial intelligence (AI) and InsurTech is reshaping the insurance sector, causing a significant surge in mergers and acquisitions (M&A). As technology becomes integral to business operations rather than just an auxiliary tool, insurance companies are harnessing AI and data analytics to streamline processes, lower costs, and elevate service quality. The drive to integrate advanced technologies is drawing

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Aviva Partners with FinTech Wales to Drive Innovation and Growth
FinTech Insurance
Aviva Partners with FinTech Wales to Drive Innovation and Growth

In a move aimed at elevating the financial technology sector, Aviva, a leading UK insurance and financial services firm, has partnered with FinTech Wales. This organization is dedicated to promoting innovation and fostering collaboration within the FinTech and InsurTech sectors in Wales. By joining forces, Aviva and FinTech Wales set their sights on positioning Wales as a global leader in

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How Will GFT’s New Guidewire Chief Transform Insurance Tech?
FinTech Insurance
How Will GFT’s New Guidewire Chief Transform Insurance Tech?

The insurance industry is on the brink of a significant transformation. With the appointment of Frédéric Therrien as the Global Head of Guidewire at GFT, a global AI and digital transformation company, an innovative wave is set to redefine how Property and Casualty (P&C) insurers modernize their legacy systems. Therrien’s role is pivotal in leading this change, particularly focusing on

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What’s Next for Cloud-Native Risk Modeling in Insurance?
FinTech Insurance
What’s Next for Cloud-Native Risk Modeling in Insurance?

In recent years, the insurance industry has seen a pivotal shift toward cloud-native solutions for catastrophe modeling, addressing the limitations of traditional on-premises infrastructure, which couldn’t meet the growing demands for more accurate and computationally powerful risk assessments. Companies found themselves at a crossroads: either persist with outdated technology or embrace the transformative potential of the cloud. This decision was

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Navigating Conflicting Federal and State Directives on Gender Identity
Employment Law
Navigating Conflicting Federal and State Directives on Gender Identity

President Donald Trump’s early administrative actions created significant tension regarding gender identity recognition in the workplace. Executive Order 14168, issued early in Trump’s presidency, aimed at eliminating diversity, equity, and inclusion (DEI) initiatives, which had previously embraced the recognition of multiple gender identities beyond the traditional male and female classifications. As Acting Chair of the Equal Employment Opportunity Commission (EEOC),

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Navigating Form I-9 Compliance: Key Tips for HR Professionals
Employment Law
Navigating Form I-9 Compliance: Key Tips for HR Professionals

The complexities and intricacies of properly completing, storing, and handling Form I-9 are fundamental for legal compliance and operational integrity for all U.S. employers. This article explores common issues HR professionals face with Form I-9 through insights from a SHRM webinar featuring SHRM CHRO Jim Link and attorney Daniel Brown from Fragomen’s Washington, D.C., office. With the five-year statute of

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Agentero Transforms Insurance Compliance with Producerflow Launch
FinTech Insurance
Agentero Transforms Insurance Compliance with Producerflow Launch

The insurance sector has long grappled with intricate compliance challenges, particularly given the fragmented landscape of numerous independent insurance agencies across the U.S. Agentero, a California-based InsurTech firm founded by Luis Pino, stands at the forefront of digitizing and streamlining these operations. Agentero’s recent launch of Producerflow, an advanced compliance-focused software suite, signifies a monumental stride in addressing the complexities

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How Is MetLife Streamlining Dental Credentialing Processes?
FinTech Insurance
How Is MetLife Streamlining Dental Credentialing Processes?

MetLife, a global leader in insurance, has taken a significant step towards modernizing the dental credentialing process through a strategic partnership with SKYGEN, a company specializing in digital transformation solutions. This collaboration is poised to address the longstanding administrative challenges faced by dental providers, enhancing both their operational efficiency and overall patient care. By integrating SKYGEN’s Dental Hub into MetLife’s

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Rising Discrimination Reduces LGBTQ+ Workplace Happiness and Retention
Employment Law
Rising Discrimination Reduces LGBTQ+ Workplace Happiness and Retention

An alarming trend has emerged, signaling a decline in workplace happiness and overall well-being for LGBTQ+ individuals. There is a growing gap in job satisfaction between heterosexual and LGBTQ+ workers. While heterosexual workers largely maintain their levels of job satisfaction, LGBTQ+ employees report feeling less empowered, less proud of their work, and less satisfied in their roles. This growing disparity

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How Will Aviva’s Partnership Boost Welsh Fintech Innovation?
FinTech Insurance
How Will Aviva’s Partnership Boost Welsh Fintech Innovation?

Aviva, a prominent UK insurance and financial services company, has recently become a partner member of FinTech Wales, joining renowned firms such as Barclays and Go.Compare.This partnership marks a significant step toward enhancing innovation within the Welsh fintech sector. FinTech Wales, an independent membership association inaugurated in 2019, focuses on fostering growth and innovation by uniting entrepreneurs, businesses, technology suppliers,

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Can Employers Access Employees’ Social Media? Wisconsin Says No
Employment Law
Can Employers Access Employees’ Social Media? Wisconsin Says No

One of the core tenets of Wisconsin’s Social Media Protection Act is the prohibition against employers requesting or demanding personal account login information from employees. This includes access to private content on social media accounts, private online communications, direct messages, and personal emails. The Act unequivocally forbids employers from refusing to hire, terminating, or discriminating against individuals who resist providing

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How to Properly Classify and Manage Independent Contractors
Employment Law
How to Properly Classify and Manage Independent Contractors

Classifying workers as either employees or independent contractors is a critical decision for businesses, as it carries significant legal and financial implications.Incorrect classification can lead to penalties, back payments, and other liabilities. Understanding the criteria for this classification and implementing proper management practices can help businesses navigate these challenges efficiently. Criteria for Classifying Workers Understanding the Basics One of the

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