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Caitlyn Jones

Caitlyn Jones tackles the world of Employment Law and FinTech Insurance in her work. Employment Law is a key area across all businesses, and Caitlyn brings an eagle eye for detail to her writing, ensuring processes, procedures, and the latest rules and legislation are always uncovered, dissected, and made easy to apply. 
How Can Insurers Thrive in a Competitive Market?
FinTech Insurance
How Can Insurers Thrive in a Competitive Market?

In the ever-competitive landscape of the insurance industry, companies face the constant challenge of developing and launching products that not only meet changing customer needs but also stand out in an increasingly crowded field. A successful insurance product demands meticulous planning, cross-departmental collaboration, and informed decision-making, often amidst the constraint of limited data. Establishing direction during the pre-launch phase is

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How Are Screen Reader Needs Shifting Workplace Norms?
Employment Law
How Are Screen Reader Needs Shifting Workplace Norms?

The evolving landscape of workplace accommodation for individuals with disabilities is increasingly intertwined with technology, particularly screen readers. In a recent legal settlement, The Results Companies, a Florida-based business services firm, faced allegations from the U.S. Equal Employment Opportunity Commission (EEOC) after the company failed to accommodate a blind employee with the Job Access with Speech (JAWS) software. This incident

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Growing Trust in AI: UK Insurers Navigate Consumer Concerns
FinTech Insurance
Growing Trust in AI: UK Insurers Navigate Consumer Concerns

The UK insurance sector is witnessing an intriguing shift as consumers increasingly interact with AI-driven technologies. According to Guidewire’s European Insurance Consumer Survey, there has been a discernible increase in the daily and weekly usage of artificial intelligence among consumers, rising to 10% and 16% respectively, indicating a gradual embedding of AI tools in their daily lives. Yet, while enthusiasm

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Can AI Trust Fuel Economic Growth and Stability in New Zealand?
FinTech Insurance
Can AI Trust Fuel Economic Growth and Stability in New Zealand?

New Zealand stands at an intriguing crossroads in its journey toward harnessing artificial intelligence (AI) for economic growth. Recent insights from Checkout.com’s Digital Economy Trust Index paint a vivid picture of the nation’s relationship with digital identification systems and AI technologies. This report, by evaluating perceptions surrounding the security, transparency, and usability of digital platforms, uncovers a significant trend linking

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Zurich NA Restructures Leadership in US National Accounts
FinTech Insurance
Zurich NA Restructures Leadership in US National Accounts

In an era where strategic restructuring is imperative for businesses aiming for longevity and growth, Zurich North America is realigning its leadership framework within the U.S. National Accounts and Underwriting divisions. With the retirement of Paul Lavelle, the organization has initiated a transition, selecting seasoned executives to spearhead this move. Heather Fox, previously the Chief Underwriting Officer (CUO), is now

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Can Bestow Revolutionize Life Insurance with Tech Innovation?
FinTech Insurance
Can Bestow Revolutionize Life Insurance with Tech Innovation?

In a groundbreaking move poised to reshape an industry rooted in tradition, Dallas-based Bestow has taken a formidable leap toward innovating life insurance through advanced technology. At a time when sectors across the economy are swiftly embracing digital transformation, the life insurance industry remains comparatively stagnant and slow to adopt modernized processes. Bestow, with its recent influx of $120 million

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Can 2025’s Challenges Derail P&C Insurance Success?
FinTech Insurance
Can 2025’s Challenges Derail P&C Insurance Success?

The property and casualty (P&C) insurance sector in the United States recently celebrated an impressive achievement: the industry’s underwriting performance reached its best mark since 2013, significantly driven by the robust profitability of personal insurance lines. According to the Insurance Information Institute (Triple-I), 2024’s net combined ratio (NCR) stood at a commendable 96.6, a considerable improvement from the prior year.

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Sproutr Bridges Innovation and Execution in Insurance Industry
FinTech Insurance
Sproutr Bridges Innovation and Execution in Insurance Industry

In the ever-evolving landscape of insurance, a glaring gap persists between the conceptualization of innovative insurance products and their execution within established frameworks, often hindering growth and adaptation in a sector otherwise primed for technological transformation. New York-based Sproutr, an insurance product design and build firm, has stepped onto the scene to address this very challenge, positioning itself as a

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Is Big Brother Monitoring Federal Employees in the Office?
Employment Law
Is Big Brother Monitoring Federal Employees in the Office?

The modern workforce is in constant evolution, characterized by the intertwining of technological advancements in daily professional activities. With the recent push for federal employees to return to their physical offices, the focus has shifted towards utilizing sophisticated technologies to track and monitor their presence. The deployment of technologies such as employee badge swipes, laptop login tracking, and artificial intelligence

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Insurtech Growth: Insurers Ready for Strategic Partnerships
FinTech Insurance
Insurtech Growth: Insurers Ready for Strategic Partnerships

In the evolving landscape of the insurance market, insurtechs have been steadily gaining traction as key players poised to redefine traditional paradigms. With the insurance sector facing continuous challenges in capacity provision, fresh opportunities are emerging for tech-driven disruptors. By this year, the expansion of premium volumes, particularly in the life and health sector, underscores a positive outlook for these

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Can Insurers Turn Cyber Risk Into a Competitive Advantage?
FinTech Insurance
Can Insurers Turn Cyber Risk Into a Competitive Advantage?

In an era marked by digital dependence, insurers are at the forefront of a significant transformation, grappling with the growing challenges of cyber risks. These threats extend beyond external portfolios and have become an intrinsic part of insurers’ internal operations. The intricate web of digital infrastructures and third-party service dependencies underscores this complexity. As technology continues to evolve, so does

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How Is Insurtech Revolutionizing Italy’s Insurance Market?
FinTech Insurance
How Is Insurtech Revolutionizing Italy’s Insurance Market?

Italy’s insurance market is undergoing a transformative shift, driven by the innovative intersection of technology and insurance known as insurtech. For Italy, insurtech represents an opportunity to redefine how insurance products are devised, marketed, and managed. By harnessing advanced technologies, Italian insurtech companies are not only meeting the demand for personalized, efficient services but are setting new standards that challenge

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