Caitlyn Jones, Author at B2Bdaily.com

FinTech Insurance

Revolutionizing Customer Service: An In-depth Look into Ushur’s Customer Experience Automation Platform

In today’s digital age, automation and AI-powered platforms have revolutionized various industries, including insurance. Customer Experience Automation (CXA) is one such innovative solution that streamlines and automates interactions between insurance providers and their customers. This article will explore the manifold benefits of CXA for insurance providers, highlighting how it improves communication rates, enables seamless experiences through Ushur’s InvisibleApp, facilitates efficient

September 28, 2023

Employment Law

Federal Labor Board Finds Four St. Louis Starbucks Violated Labor Laws, Orders Remedies

Four Starbucks locations in the St. Louis area have been found in violation of federal labor law by the National Labor Relations Board (NLRB), according to a ruling on September 21. The NLRB concluded that the coffee chain engaged in unfair labor practices that violated the National Labor Relations Act (NLRA). This ruling sheds light on the employer’s attempts to

September 27, 2023

Employment Law

Echoes of Systemic Racism: TikTok Employees Launch Class-Action Discrimination Lawsuit

In a significant development, two black TikTok employees have filed a class-action charge with the U.S. Equal Employment Opportunity Commission (EEOC) against ByteDance, the parent company of TikTok. These employees have come forward, alleging racial discrimination and retaliation in the workplace. The case shines a light on the persistent challenges that black workers face, not just at TikTok but across

September 27, 2023

Employment Law

New York Appellate Division Affirms Decision in Employment Discrimination Lawsuit Against CBS Corporation

A recent case before the New York Appellate Division has garnered attention as it involved a lawsuit seeking damages for employment discrimination based on sex. The plaintiff in the case made serious allegations against certain male supervisors and coworkers, claiming sexual harassment, unfavorable treatment compared to her male counterparts, and ultimately being terminated after an altercation at an employer-sponsored event.

September 27, 2023

Employment Law

Judge Decides Plaintiff Was Not an Employee at the Time of Injury: Appeals Panel Upholds Decision

In a recent case involving a workplace injury, a judge has determined that the plaintiff was not an employee at the time of the incident. This decision has been upheld by the appeals panel, leaving the plaintiff with limited options for seeking compensation. Let’s delve into the details of this case and explore the implications for both the plaintiff and

September 27, 2023

FinTech Insurance

Revolutionizing Captive Insurance: Authentic Raises $5.5M for Innovative “Captive in a Box” Platform

Authentic, a turnkey insurance platform specializing in captive insurance, has successfully closed a $5.5 million seed round. This significant funding will enable the company to launch its innovative ‘Captive in a Box’ platform, which aims to support vertical SaaS companies, franchises, and other groups in reaping the numerous benefits of captive insurance. Introducing the “Captive in a Box” platform Captive

September 27, 2023

FinTech Insurance

Pioneering Insurtech Collaboration: Bold Penguin and NEXT Insurance Enhance Coverage Options for Small Businesses

In a strategic move to enhance coverage options for small businesses, insurance technology provider Bold Penguin has announced a partnership with NEXT Insurance. The collaboration aims to provide a comprehensive suite of insurance products to users of the Bold Penguin Terminal, making it easier and more efficient for small business owners to protect their ventures. Access to NEXT Insurance’s general

September 27, 2023

FinTech Insurance

Revolutionizing Insurance Customer Service: A Deep Dive into Glia and Insurity’s Groundbreaking Partnership

In a move to enhance customer experience and streamline business operations, industry leaders Glia and Insurity have joined forces to create a powerful partnership within the insurance industry. By integrating Glia’s Customer Interaction Platform into Insurity’s solution, the companies aim to improve customer and agent relationships, reduce servicing costs, and provide a competitive edge for insurance providers. Insurity’s Inclusion of

September 26, 2023

FinTech Insurance

Driving Innovation in Insurance: Akur8 and Wüstenrot Forge Strategic Partnership for Advanced Risk Modelling

In a significant announcement, Akur8, a leading insurtech company, and Wüstenrot Gruppe, a prominent financial services provider, have revealed their collaboration aimed at enhancing Wüstenrot’s pricing capabilities in Austria. This partnership is set to introduce a cutting-edge risk modelling and rate-making platform that is designed to serve all lines of business. With the introduction of Akur8’s innovative solution, pricing teams

September 26, 2023

Employment Law

Securing the Future of Work: Ensuring Compliance and Security in Remote and Hybrid Work Environments

In today’s digital age, the ability to work remotely has become a game-changer for businesses and employees alike. It offers flexibility, increased productivity, and cost savings. However, along with these benefits come significant risks. When employees are “out of sight, out of mind,” it becomes crucial for businesses to prioritize compliance and security in remote work environments. In this article,

September 25, 2023

FinTech Insurance

Transamerica and Bestow Inc. Merge Digital Innovation and Financial Planning in New Partnership

Transamerica, a prominent financial services corporation, has announced a strategic partnership with Bestow Inc., a cutting-edge digital life insurance startup. This collaboration aims to enhance Transamerica’s financial protection offerings by leveraging Bestow’s intuitive digital platform with enhanced self-service options. The shared vision of empowering individuals to create a better future through saving, investing, and protecting their loved ones has united

September 25, 2023

FinTech Insurance

Revolutionizing Insurance: How Markel Increased Underwriting Productivity by 113% with Insurtech CyTora

In an era of rapid technological advancement, insurers are increasingly turning to artificial intelligence (AI) solutions to enhance their operations. One such successful partnership is between Markel and Cytora, a leading AI-powered insurtech. This article delves into the remarkable achievements of their collaboration, highlighting a staggering 113% increase in productivity for Markel’s underwriting team. Increased Productivity Highlighting the impact of

September 25, 2023