Caitlyn Jones

In a world dominated by technology, manual processes have become outdated and inefficient. Insurance verification, in particular, has long been a laborious task involving the exchange of millions of static documents across the United States. Recognizing the need for a modern approach, TrustLayer has emerged as an innovator in the insurance industry, harnessing the power of Robotic Process Automation (RPA)

In a transformative collaboration, Glia, a leading provider of customer interaction platforms, has joined forces with Insurity, a renowned insurance platform provider. Their partnership aims to revolutionize the customer experience by seamlessly integrating Glia’s customer interaction platform with Insurity’s AI capabilities and insurance platform, enabling brokers and agents to conduct business more efficiently. Overview of the Glia and Insurity Partnership

Peppercorn, the world’s first Conversational AI platform built specifically for the insurance industry, has chosen Aurum Solutions, a leading provider of next-generation reconciliation software, to automate their reconciliation processes. This strategic partnership between Peppercorn and Aurum Solutions aims to streamline operations, reduce errors, and facilitate scalability for the fast-growing insurtech company. Aurum Solutions For over two decades, Aurum Solutions has

In today’s digital age, automation and AI-powered platforms have revolutionized various industries, including insurance. Customer Experience Automation (CXA) is one such innovative solution that streamlines and automates interactions between insurance providers and their customers. This article will explore the manifold benefits of CXA for insurance providers, highlighting how it improves communication rates, enables seamless experiences through Ushur’s InvisibleApp, facilitates efficient

In a strategic move to enhance coverage options for small businesses, insurance technology provider Bold Penguin has announced a partnership with NEXT Insurance. The collaboration aims to provide a comprehensive suite of insurance products to users of the Bold Penguin Terminal, making it easier and more efficient for small business owners to protect their ventures. Access to NEXT Insurance’s general

In a move to enhance customer experience and streamline business operations, industry leaders Glia and Insurity have joined forces to create a powerful partnership within the insurance industry. By integrating Glia’s Customer Interaction Platform into Insurity’s solution, the companies aim to improve customer and agent relationships, reduce servicing costs, and provide a competitive edge for insurance providers. Insurity’s Inclusion of