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Caitlyn Jones

Caitlyn Jones tackles the world of Employment Law and FinTech Insurance in her work. Employment Law is a key area across all businesses, and Caitlyn brings an eagle eye for detail to her writing, ensuring processes, procedures, and the latest rules and legislation are always uncovered, dissected, and made easy to apply. 
How to Properly Classify and Manage Independent Contractors
Employment Law
How to Properly Classify and Manage Independent Contractors

Classifying workers as either employees or independent contractors is a critical decision for businesses, as it carries significant legal and financial implications.Incorrect classification can lead to penalties, back payments, and other liabilities. Understanding the criteria for this classification and implementing proper management practices can help businesses navigate these challenges efficiently. Criteria for Classifying Workers Understanding the Basics One of the

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How is AI Revolutionizing Insurance with GenAI Innovations?
FinTech Insurance
How is AI Revolutionizing Insurance with GenAI Innovations?

The transformative impact of artificial intelligence (AI) on the insurance industry has become a topic of significant discussion.At the 2025 Insurtech Insights Europe conference, experts highlighted how AI—especially generative AI (GenAI)—is reshaping general insurance, from initial pilots to scaled implementations. The session, moderated by Guidewire’s Laura Drabik, featured Tom Wilde, CEO of Indico Data, and Terry Buechner, global insurance core

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AI Revolutionizing Insurance Industry in Australia and New Zealand
FinTech Insurance
AI Revolutionizing Insurance Industry in Australia and New Zealand

The revolution in artificial intelligence (AI) is profoundly transforming the insurance industry in Australia and New Zealand, as insurers adopt advanced technologies to modernize operations and cater to evolving market needs. The 2024 ISG Provider Lens Insurance Services report by Information Services Group (ISG) highlights several key trends, including economic pressures, climate-related risks, and rising consumer expectations, that are reshaping

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Insurance Industry Faces Digital and AI Transformation Challenges
FinTech Insurance
Insurance Industry Faces Digital and AI Transformation Challenges

The digital transformation in the insurance industry has become more crucial than ever, with studies highlighting the varying levels of digital maturity among insurance carriers.Despite the clear advantages of digitalization and AI integration, a considerable fraction of the industry remains in the nascent stages of adoption. A notable revelation from a comprehensive ACORD study reveals that only a quarter of

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How Will AI and Climate Data Transform Property Insurance?
FinTech Insurance
How Will AI and Climate Data Transform Property Insurance?

In today’s rapidly evolving insurance landscape, the integration of artificial intelligence (AI) and advanced climate data models has become imperative. Property insurance underwriters are increasingly facing challenges in accurately assessing evolving risks due to the surge in natural disasters, such as wildfires and severe storms. To address these challenges, Cytora, a leading digital risk processing platform, has entered into a

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Can AI Speed Up Health Insurance Claims and Reduce Stress?
FinTech Insurance
Can AI Speed Up Health Insurance Claims and Reduce Stress?

The considerable impact of delayed health insurance claims processing is a persistent issue affecting many UK consumers, leading to significant stress, sleep disturbances, and even deterring individuals from seeking necessary medical treatment. According to a comprehensive report by Sprout.ai, an alarming number of Britons face lengthy waits for their claims to be processed, with delays stretching from several months to

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How Far Should Employers Go in Tracking Their Employees?
Employment Law
How Far Should Employers Go in Tracking Their Employees?

The boundary between employers’ need to monitor employee performance and employees’ right to privacy has become increasingly blurred with advancements in technology.As tracking methods become more sophisticated, concerns about privacy and ethical implications grow exponentially. This evolving landscape raises a crucial question: how far should employers go in tracking their employees? By examining the latest trends and legal considerations surrounding

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Is Ando Insurance Leading the Digital Transformation in Insurance?
FinTech Insurance
Is Ando Insurance Leading the Digital Transformation in Insurance?

In an era where digital transformation is reshaping industries, Ando Insurance Group is taking significant strides to enhance its technological capabilities.The company has announced a strategic move to upgrade its digital platform in collaboration with the insurtech company SSP. This initiative aims to bolster operational efficiency and accelerate the group’s digital transformation efforts. Notably, Ando plans to implement the latest

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Will Insurance Gaps Widen Due to Rising Risks by 2030?
FinTech Insurance
Will Insurance Gaps Widen Due to Rising Risks by 2030?

The mounting challenge for the insurance industry to manage rising risks and sustain profitable growth is becoming increasingly evident. As new threats like natural disasters, cyberattacks, and economic volatility continue to escalate, there is growing concern about whether the protection gaps in insurance coverage will widen significantly by 2030.Bain & Company’s recent report underscores this alarming trend, noting that insurance

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How Will EIS OneSuite’s MACH Certification Transform Insurance?
FinTech Insurance
How Will EIS OneSuite’s MACH Certification Transform Insurance?

The recent certification of EIS OneSuite™ by the MACH Alliance stands as a groundbreaking development in the insurance industry.Recognized for its alignment with Microservices, API-first, Cloud-native, and Headless (MACH) principles, EIS OneSuite is setting new standards for innovation and transformation in insurance technology. This article delves into the advantages of adopting MACH principles, how EIS OneSuite harnesses these principles for

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Legal Support Critical in Tech-Driven Auto Insurance Industry
FinTech Insurance
Legal Support Critical in Tech-Driven Auto Insurance Industry

In the contemporary landscape of the auto insurance industry, technology has become a pivotal force driving efficiency, innovation, and transformation. Processes that once relied heavily on manual procedures are now increasingly automated, leading to enhanced speed and customer satisfaction.However, this technological revolution also unveils a host of complex legal and regulatory challenges that demand acute legal expertise. Navigating these challenges

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Deloitte Report Highlights Insurtech Collaboration’s Role in Growth
FinTech Insurance
Deloitte Report Highlights Insurtech Collaboration’s Role in Growth

The study underscores the critical need for traditional insurers and emerging insurtech companies to collaborate amid a landscape characterized by rising global investments in insurtech, totaling $3.2 billion in the first three quarters of the surveyed year alone. This synthesis of findings from a 2024 survey involving 25 industry representatives paints a detailed picture of the current state and future

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