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Caitlyn Jones

Caitlyn Jones tackles the world of Employment Law and FinTech Insurance in her work. Employment Law is a key area across all businesses, and Caitlyn brings an eagle eye for detail to her writing, ensuring processes, procedures, and the latest rules and legislation are always uncovered, dissected, and made easy to apply. 
Is Tide the Future of Small Business Insurance?
FinTech Insurance
Is Tide the Future of Small Business Insurance?

With over 25 years of experience spanning every corner of the industry—from the established halls of RSA Insurance Group to the data-driven labs of insurtech Cytora—Dan McNally has a unique 360-degree view of the challenges facing small businesses. His recent appointment as CEO of Tide Insurance Services signals a major push by the business financial platform to integrate protection directly

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Insurers Pivot to AI for Proactive Risk Management
FinTech Insurance
Insurers Pivot to AI for Proactive Risk Management

In an era where economic headwinds are gathering strength and business insolvencies are on an alarming upward trajectory, commercial insurers find themselves at a critical crossroads. The traditional methods of risk assessment, reliant on static, point-in-time data checks, are proving dangerously inadequate in a fluid and unpredictable market. This growing inadequacy highlights a fundamental shift in the industry toward dynamic,

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Court Upholds Firing of Manager With Depression
Employment Law
Court Upholds Firing of Manager With Depression

When an employee’s documented performance issues collide with a disclosed mental health condition, employers and employees alike find themselves in a profoundly challenging and legally precarious situation. A recent federal court decision has drawn a bright line in this gray area, offering a critical guide for understanding where the protections of disability law end and an employer’s right to enforce

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Will Taskforce Reforms Tame Soaring Insurance Costs?
FinTech Insurance
Will Taskforce Reforms Tame Soaring Insurance Costs?

Amid persistent public concern over the escalating cost of motor insurance, a government-led taskforce has delivered its final report, presenting a comprehensive action plan aimed at stabilizing and ultimately reducing premiums for motorists. The Motor Insurance Taskforce, a collaboration between key government departments, regulators, and industry bodies, has outlined a strategy focused on the core drivers of claims inflation. The

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Sixfold Launches AI Adoption Guide for Insurers
FinTech Insurance
Sixfold Launches AI Adoption Guide for Insurers

Despite leading many sectors in artificial intelligence experimentation, the insurance industry faces a significant and persistent hurdle in transitioning innovative pilot programs to full-scale, value-generating deployment. Industry analysis paints a stark picture of this challenge; a recent study found that a staggering 93% of AI projects in insurance never move beyond the initial pilot stage, leaving only a mere 7%

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AI Copilots Transform Insurance Claims Processing
FinTech Insurance
AI Copilots Transform Insurance Claims Processing

The insurance industry is drowning in a sea of unstructured data, from complex medical records to lengthy legal reports, creating a critical need for innovation as claim volumes rise and experienced adjusters become scarcer. A new trend is emerging not just to stay afloat, but to navigate these waters with unprecedented speed and accuracy. This analysis will explore the rise

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Employers Must Analyze AI Hiring Tools for Bias
Recruitment-and-On-boarding
Employers Must Analyze AI Hiring Tools for Bias

The promise of artificial intelligence to revolutionize talent acquisition by finding the best candidates with unprecedented speed and efficiency has captivated employers worldwide, yet this technological leap forward carries a hidden risk of embedding and amplifying systemic bias on a massive scale. As organizations increasingly delegate critical screening and selection tasks to algorithms, they are entering a new era of

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Thailand Launches First-Ever Parental and Maternity Leave
Employment Law
Thailand Launches First-Ever Parental and Maternity Leave

Introduction A landmark legislative change has reshaped the landscape of workplace benefits in Thailand, ushering in a new era of support for working families and modernizing labor standards across the nation. With the Labour Protection Act (No.9) B.E. 2568 (2025) now in effect as of December 8, 2025, the country has taken a monumental step forward by introducing its first-ever

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What Will Your Insurance Policy Look Like in 2025?
FinTech Insurance
What Will Your Insurance Policy Look Like in 2025?

The long-anticipated transformation of India’s insurance landscape has now arrived, culminating in a year of unprecedented change that has fundamentally reshaped how protection is bought, sold, and experienced by millions of citizens. For decades, the industry operated within a framework of steady, incremental progress, but 2025 marks a definitive inflection point where technology, regulation, and consumer needs have converged to

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What Will P&C Insurance Look Like in 2026?
FinTech Insurance
What Will P&C Insurance Look Like in 2026?

The property and casualty insurance industry is rapidly approaching a critical inflection point, with 2026 marking a period not of incremental change but of fundamental transformation. A powerful convergence of intense market pressures, a dynamic and escalating risk environment, and a profound technological revolution driven by artificial intelligence is reshaping the entire sector. This perfect storm is forcing a redefinition

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SHRM Faces $11.5M Verdict for Discrimination, Retaliation
Employment Law
SHRM Faces $11.5M Verdict for Discrimination, Retaliation

When the world’s foremost authority on human resources best practices is found liable for discrimination and retaliation by a jury of its peers, it forces every business leader and HR professional to confront an uncomfortable truth. A landmark verdict against the Society for Human Resource Management (SHRM) serves as a stark reminder that no organization, regardless of its industry standing

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Bold Penguin Adds Parametric Power Outage Insurance
FinTech Insurance
Bold Penguin Adds Parametric Power Outage Insurance

In a landmark move set to reshape the commercial insurance landscape, insurtech leader Bold Penguin has announced a strategic partnership with Adaptive Insurance to offer parametric power outage coverage. This collaboration integrates Adaptive’s innovative products, starting with its flagship GridProtect solution, directly onto the Bold Penguin Placement Desk, making Adaptive the first parametric carrier to join the platform. The initiative

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