In the world of HR professionals, it is a well-known principle that company documentation can make or break an employer when it comes to legal battles. This was proven once again in the case of Ossmann v. Company XYZ, where the fate of an employee hinged on the effectiveness of the documentation presented. This article delves into the details of
In a transformative collaboration, Glia, a leading provider of customer interaction platforms, has joined forces with Insurity, a renowned insurance platform provider. Their partnership aims to revolutionize the customer experience by seamlessly integrating Glia’s customer interaction platform with Insurity’s AI capabilities and insurance platform, enabling brokers and agents to conduct business more efficiently. Overview of the Glia and Insurity Partnership
Peppercorn, the world’s first Conversational AI platform built specifically for the insurance industry, has chosen Aurum Solutions, a leading provider of next-generation reconciliation software, to automate their reconciliation processes. This strategic partnership between Peppercorn and Aurum Solutions aims to streamline operations, reduce errors, and facilitate scalability for the fast-growing insurtech company. Aurum Solutions For over two decades, Aurum Solutions has
In today’s digital age, automation and AI-powered platforms have revolutionized various industries, including insurance. Customer Experience Automation (CXA) is one such innovative solution that streamlines and automates interactions between insurance providers and their customers. This article will explore the manifold benefits of CXA for insurance providers, highlighting how it improves communication rates, enables seamless experiences through Ushur’s InvisibleApp, facilitates efficient
Four Starbucks locations in the St. Louis area have been found in violation of federal labor law by the National Labor Relations Board (NLRB), according to a ruling on September 21. The NLRB concluded that the coffee chain engaged in unfair labor practices that violated the National Labor Relations Act (NLRA). This ruling sheds light on the employer’s attempts to
In a significant development, two black TikTok employees have filed a class-action charge with the U.S. Equal Employment Opportunity Commission (EEOC) against ByteDance, the parent company of TikTok. These employees have come forward, alleging racial discrimination and retaliation in the workplace. The case shines a light on the persistent challenges that black workers face, not just at TikTok but across
A recent case before the New York Appellate Division has garnered attention as it involved a lawsuit seeking damages for employment discrimination based on sex. The plaintiff in the case made serious allegations against certain male supervisors and coworkers, claiming sexual harassment, unfavorable treatment compared to her male counterparts, and ultimately being terminated after an altercation at an employer-sponsored event.
In a recent case involving a workplace injury, a judge has determined that the plaintiff was not an employee at the time of the incident. This decision has been upheld by the appeals panel, leaving the plaintiff with limited options for seeking compensation. Let’s delve into the details of this case and explore the implications for both the plaintiff and
Authentic, a turnkey insurance platform specializing in captive insurance, has successfully closed a $5.5 million seed round. This significant funding will enable the company to launch its innovative ‘Captive in a Box’ platform, which aims to support vertical SaaS companies, franchises, and other groups in reaping the numerous benefits of captive insurance. Introducing the “Captive in a Box” platform Captive
In a strategic move to enhance coverage options for small businesses, insurance technology provider Bold Penguin has announced a partnership with NEXT Insurance. The collaboration aims to provide a comprehensive suite of insurance products to users of the Bold Penguin Terminal, making it easier and more efficient for small business owners to protect their ventures. Access to NEXT Insurance’s general
In a move to enhance customer experience and streamline business operations, industry leaders Glia and Insurity have joined forces to create a powerful partnership within the insurance industry. By integrating Glia’s Customer Interaction Platform into Insurity’s solution, the companies aim to improve customer and agent relationships, reduce servicing costs, and provide a competitive edge for insurance providers. Insurity’s Inclusion of
In a significant announcement, Akur8, a leading insurtech company, and Wüstenrot Gruppe, a prominent financial services provider, have revealed their collaboration aimed at enhancing Wüstenrot’s pricing capabilities in Austria. This partnership is set to introduce a cutting-edge risk modelling and rate-making platform that is designed to serve all lines of business. With the introduction of Akur8’s innovative solution, pricing teams
