Avatar photo

Caitlyn Jones

Caitlyn Jones tackles the world of Employment Law and FinTech Insurance in her work. Employment Law is a key area across all businesses, and Caitlyn brings an eagle eye for detail to her writing, ensuring processes, procedures, and the latest rules and legislation are always uncovered, dissected, and made easy to apply. 
EEOC Defends Rollback of LGBTQ+ Discrimination Enforcement
Employment Law
EEOC Defends Rollback of LGBTQ+ Discrimination Enforcement

What happens when a federal agency tasked with protecting workers from discrimination appears to turn its back on some of the most vulnerable, leaving them exposed to workplace inequality? In a shocking turn of events, the U.S. Equal Employment Opportunity Commission (EEOC) is facing intense backlash for scaling back enforcement of protections for transgender workers, sparking a seismic shift that

Read More
How Is Zurich Revolutionizing Fraud Detection with AI?
AI and ML
How Is Zurich Revolutionizing Fraud Detection with AI?

Introduction Fraud in the insurance industry costs billions annually, with sophisticated schemes often slipping through traditional detection methods, leaving companies and honest customers to bear the burden of inflated premiums and delayed claims. This pressing challenge has pushed insurers to seek innovative solutions to stay ahead of fraudsters who continuously adapt their tactics. The focus of this FAQ article is

Read More
Trend Analysis: Digital Transformation in Insurance Underwriting
FinTech Insurance
Trend Analysis: Digital Transformation in Insurance Underwriting

The insurance sector stands at a critical juncture where technology is no longer just an enabler but a fundamental driver of change, particularly in underwriting, where decisions on risk can make or break profitability. Digital transformation has emerged as a cornerstone for navigating the increasingly intricate risk landscapes of today’s global markets, enabling insurers to process vast data sets, enhance

Read More
Insured.io Launches AI Virtual Agent for Mid-Sized Insurers
FinTech Insurance
Insured.io Launches AI Virtual Agent for Mid-Sized Insurers

This guide aims to help mid-sized insurance carriers improve customer engagement and streamline operations by implementing Insured.io’s innovative AI-powered virtual agent. By following the steps outlined, insurers can achieve cost-effective automation, enhance policyholder interactions, and maintain a competitive edge in a digital-first landscape. The purpose is to provide a clear, actionable roadmap for adopting this technology to address the pressing

Read More
Resilience Expands Tech E&O Insurance for Broader Protection
FinTech Insurance
Resilience Expands Tech E&O Insurance for Broader Protection

What happens when a software failure halts a major corporation’s operations, costing millions in a single day, and how can businesses shield themselves from such devastating losses? In today’s hyper-connected world, these scenarios are not mere possibilities but stark realities for companies across industries. Technology, while a powerful driver of innovation, often comes with hidden pitfalls—errors, omissions, and cyber threats

Read More
Trend Analysis: AI in Insurance Automation
FinTech Insurance
Trend Analysis: AI in Insurance Automation

Picture a scenario where an insurance agent spends hours each day manually entering data, generating quotes, and answering routine customer inquiries, only to fall behind on building meaningful client relationships due to these inefficiencies. This problem has long plagued the insurance industry, with studies estimating that agents lose up to 40% of their weekly time on repetitive tasks. Enter Artificial

Read More
European Insurers Turn to Private Credit for Higher Yields
FinTech Insurance
European Insurers Turn to Private Credit for Higher Yields

In a financial landscape where traditional investments struggle to keep up with rising costs, European insurers are making a bold pivot to seek better returns. Picture a sector managing trillions in assets, yet grappling with returns that barely outpace inflation, and with interest rates stuck at historic lows, these firms are venturing into the less certain terrain of private credit,

Read More
Trend Analysis: AI-Powered Virtual Agents in Insurance
FinTech Insurance
Trend Analysis: AI-Powered Virtual Agents in Insurance

In an era where customer expectations are soaring, the insurance industry is undergoing a profound transformation, driven by artificial intelligence that redefines how policyholders interact with their providers. AI-powered virtual agents have emerged as a cornerstone of this digital revolution, offering insurers a way to deliver seamless, round-the-clock service while tackling the persistent challenge of operational efficiency. These intelligent tools

Read More
How Can AI Enhance Wildfire Risk Assessment for Insurers?
FinTech Insurance
How Can AI Enhance Wildfire Risk Assessment for Insurers?

Unveiling a Critical Challenge in Insurance Amid Rising Wildfire Threats In 2025, the insurance industry faces an unprecedented challenge as wildfires continue to ravage regions like California, with claims costs soaring and coverage availability shrinking in high-risk zones. The escalating frequency and intensity of these disasters have pushed traditional risk assessment models to their limits, leaving insurers struggling to balance

Read More
Can Irys Revolutionize Insurance with $12.5M Funding?
FinTech Insurance
Can Irys Revolutionize Insurance with $12.5M Funding?

Setting the Stage for Transformation in Insurance Technology In an era where digital innovation reshapes industries at breakneck speed, the insurance sector stands at a critical juncture, burdened by legacy systems that stifle efficiency and trust. A staggering 70% of insurance enterprises still rely on outdated platforms, leading to operational bottlenecks and frustrated stakeholders. Amid this backdrop, Irys, an emerging

Read More
How Is Akur8 Transforming Insurance Pricing with New Tools?
FinTech Insurance
How Is Akur8 Transforming Insurance Pricing with New Tools?

I’m thrilled to sit down with Nicholas Braiden, a pioneering figure in FinTech with a deep-rooted passion for leveraging technology to revolutionize industries. As an early adopter of blockchain and a trusted advisor to startups, Nicholas has spent years championing the transformative power of financial technology in digital payments and lending systems. Today, we’re diving into the insurance tech space,

Read More
How Are SaaS Integrations Threatening Cyber Insurers?
Cyber Security
How Are SaaS Integrations Threatening Cyber Insurers?

In a world where digital efficiency reigns supreme, a staggering 700 organizations found themselves compromised in just ten days due to a single flaw in a trusted SaaS integration, exposing a terrifying vulnerability. The Salesloft–Drift OAuth breach, occurring between August 8 and August 18, showed that the very tools designed to streamline business operations can become silent conduits for catastrophic

Read More