Contact centers have become the front line of support for customers facing financial stress. These interactions with financial institutions can often be challenging for both customers and agents, especially when it comes to collections. In this article, we will explore how Afiniti, an AI company, has revolutionized contact centers by using AI technology to improve customer interactions and ensure a
Embedded finance, a rapidly growing sector in the financial industry, refers to the seamless integration of financial services into non-financial platforms and experiences. As the digital economy continues to evolve, embedded finance is poised to revolutionize how consumers interact with financial products and services. According to EY estimates, the market size of global embedded finance is projected to expand from
In a groundbreaking move, Netbank, the Filipino embedded finance platform, has announced its strategic partnership with Pays0, a dynamic payments company, to offer seamless funds disbursement services through a cutting-edge application programming interface (API). This partnership is set to redefine the payments landscape in the Philippines and provide businesses with a transformative way to offer banking services to their customers.
In an era where embracing technological advancements is crucial for business success, BigCommerce has teamed up with Google Cloud to leverage AI technologies and integrate them into its eCommerce platform. The objective is to enhance operational efficiencies, provide a personalized customer experience, and ultimately drive more sales for enterprise merchants. Improved Operational Efficiencies One of the key features introduced by
In a move that aims to revolutionize the fintech industry, ASA, a leading provider of collaborative banking solutions, has formed a strategic partnership with Quansight Initiate, a renowned open-source community. The collaboration will connect ASA with the open-source community, enabling the company to build innovative solutions and provide expertise in machine learning, AI strategy, and architecture. This partnership holds great
In the ever-evolving landscape of banking regulations, keeping up with compliance requirements has become increasingly complex and time-consuming. However, the rise of regulatory technology (RegTech) presents a solution to this challenge. The global spend on RegTech is predicted to reach a staggering $207 billion by the year 2028, signaling the importance for banks to invest in automating their manual KYC
Portrait Analytics, an AI-powered startup, has recently secured $7 million in funding to develop an advanced research platform aimed at revolutionizing the investment analysis process. With the goal of accelerating the speed of discovery, the startup aims to assist analysts in reducing the overwhelming amount of reading required for comprehensive research. By incorporating cutting-edge generative AI search and summarization techniques,
In recent years, the convergence of artificial intelligence (AI) and blockchain technology has opened up new possibilities for businesses across various industries. This fusion holds immense potential for generating significant financial benefits, both in terms of cost savings and revenue generation. By seamlessly integrating AI with blockchain, businesses can automate processes, optimize operations, enhance security, attract more participants, and explore
In today’s digital age, the boundaries between different industries are blurring, leading to the integration of financial services into platforms that were once unrelated to finance. This emerging trend, known as embedded finance, has gained significant momentum, transforming the way organizations offer seamless and personalized financial experiences to their clients. In this article, we will delve into the various aspects
Payment Asia, a leading payment solutions provider, has introduced an innovative AI-powered processing service in Hong Kong. This cutting-edge service offers automated merchant onboarding, AI customer service, and an auto accounting system. Payment Asia’s aim is to elevate environmental, social, and governance (ESG) standards in the payments industry, streamline operations, and promote sustainability in financial services. Merchant Onboarding Process Payment
In an era dominated by technological advancements, Taxfyle AI stands strong as a game-changing solution for tax professionals. With its ability to automate labor-intensive tasks, Taxfyle AI has become an indispensable tool for accuracy, efficiency, and reduced complexity in tax preparation. This article explores the multifaceted benefits and implementation of Taxfyle AI while highlighting its competitive edge in the accounting
The financial sector is undergoing a transformative shift as the boundaries between traditional financial companies and companies from other sectors continue to blur. This evolution is driven by the expansion of traditional financial firms into new offerings and the entrance of non-financial companies into the financial services arena. In this article, we will explore the various ways in which these
